Customer Service Representative Jobs in Miamisburg, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 111 Jobs
Eye Care Partners

Sales Associate- Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Representative

  • Middletown, OH (10 miles from Miamisburg, OH)
  • 30+ days ago
  • Middletown, OH (10 miles from Miamisburg, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative

  • Vandalia, OH (17 miles from Miamisburg, OH)
  • 5 hours ago
  • Vandalia, OH (17 miles from Miamisburg, OH)
  • 5 hours ago

Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...

Superior Dental Care-Claims/Customer Care Specialist

  • Centerville, OH (6 miles from Miamisburg, OH)
  • 6 hours ago
  • Centerville, OH (6 miles from Miamisburg, OH)
  • 6 hours ago

This position offers a hybrid or remote work option. Note, quarterly on-site requirement in Centerville, Ohio. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance...

Guardian, Client Advocate

  • Hamilton, OH (18 miles from Miamisburg, OH)
  • 1 day ago
  • Hamilton, OH (18 miles from Miamisburg, OH)
  • 1 day ago

Guardian, Client Advocate Hamilton, Ohio Community Based Services 2923 Job Description Overview Are you a compassionate individual looking to make a meaningful impact? Do you want to work in a...

Retail Store Customer Service, Multi Location

  • Miamisburg, OH
  • 1 day ago
  • Miamisburg, OH
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Part-Time Retail Sales Associate

  • Centerville, OH (6 miles from Miamisburg, OH)
  • 1 day ago
  • Centerville, OH (6 miles from Miamisburg, OH)
  • 1 day ago

Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...

Customer Service Associate - Dinner/Close Shift

  • Huber Heights, OH (16 miles from Miamisburg, OH)
  • 1 day ago
  • Huber Heights, OH (16 miles from Miamisburg, OH)
  • 1 day ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Pharmacy Customer Service Associate

  • Lebanon, OH (13 miles from Miamisburg, OH)
  • 2 days ago
  • Lebanon, OH (13 miles from Miamisburg, OH)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • West Chester, OH (22 miles from Miamisburg, OH)
  • 2 days ago
  • West Chester, OH (22 miles from Miamisburg, OH)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Fairfield, OH (18 miles from Miamisburg, OH)
  • 2 days ago
  • Fairfield, OH (18 miles from Miamisburg, OH)
  • 2 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Huber Heights, OH (16 miles from Miamisburg, OH)
  • 2 days ago
  • Huber Heights, OH (16 miles from Miamisburg, OH)
  • 2 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Customer Service Rep(02384) - 606 N. University Blvd.

  • Middletown, OH (10 miles from Miamisburg, OH)
  • 2 days ago
  • Middletown, OH (10 miles from Miamisburg, OH)
  • 2 days ago

Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...

Customer Service Rep(02139) - 4874 Mercedes Drive

  • Liberty Township, OH (14 miles from Miamisburg, OH)
  • 2 days ago
  • Liberty Township, OH (14 miles from Miamisburg, OH)
  • 2 days ago

Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...

Customer Service Rep(02381) - 975 Symmes Rd

  • Fairfield, OH (18 miles from Miamisburg, OH)
  • 2 days ago
  • Fairfield, OH (18 miles from Miamisburg, OH)
  • 2 days ago

Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...

Demographic Data for Miamisburg, OH

Moving to Miamisburg, OH? Find some basic demographic data about Miamisburg, OH below.


Local
National
37,508
795
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Miamisburg, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Miamisburg, OH offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Miamisburg, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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