Customer Service Representative Jobs in Mason, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (13 miles from Mason, OH)
- 7 days ago
- Multi-Color Corporation
- Milford, OH (13 miles from Mason, OH)
- 7 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
Customer Service Superstarsl Needed Friday
- Cincinnati, OH (15 miles from Mason, OH)
- 18 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 18 hours ago
Customer Service Superstarsl Needed Friday image 1 of 1 compensation: $15/hr cash plus food Southern Fried Vegan (www.instagram.com/SouthernFriedVegan) is coming to town and needs an extra hand!...
Client Service Representative, National Accounts
- Cincinnati, OH (15 miles from Mason, OH)
- 22 hours ago
- Cincinnati, OH (15 miles from Mason, OH)
- 22 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Retail Customer Service II-Returns
- West Chester, OH (6 miles from Mason, OH)
- 1 day ago
- West Chester, OH (6 miles from Mason, OH)
- 1 day ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
- Liberty Township, OH (7 miles from Mason, OH)
- 1 day ago
- Liberty Township, OH (7 miles from Mason, OH)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Retail Loss Prevention Customer Service Associate II
- Miamisburg, OH (19 miles from Mason, OH)
- 2 days ago
- Miamisburg, OH (19 miles from Mason, OH)
- 2 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Client Services Representative (IN- PERSON)
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 2 days ago
United Direct Solutions is currently seeking full time Client Service Representatives for our Cincinnati, OH facility! The hours for this role are Monday- Friday 8:00AM- 5:00PM. This position does...
Requisition Number: 199189 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Delivery Station Customer Service Associate, DSL
- West Chester, OH (6 miles from Mason, OH)
- 2 days ago
- West Chester, OH (6 miles from Mason, OH)
- 2 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Customer Service Branch Associate II
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Retail Customer Service Associate
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
B2B Customer Support Specialist
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
Together, We Own it! Start your employee owner journey with Shorr Packaging.The Custom Support Specialist provides a positive brand experience for existing and potential customers as a key liaison...
Customer Service Representative
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 4 days ago
We're committed to bringing passion and customer focus to the business.POSITION SUMMARY:DuBois Chemicals is seeking a full-time Customer Service Representative to provide the highest level of service...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Mason, OH
- 4 days ago
- Mason, OH
- 4 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Associate - Temporary
- Cincinnati, OH (15 miles from Mason, OH)
- 5 days ago
- Cincinnati, OH (15 miles from Mason, OH)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Mason, OH
Moving to Mason, OH? Find some basic demographic data about Mason, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mason, OH
Highest Education Level
Customer Service Representatives in Mason, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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