Customer Service Representative Jobs in Marion, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-13 of 13 Jobs

Sr. Customer Assistance Representative

  • Marion, OH
  • 1 day ago
  • Marion, OH
  • 1 day ago

Overview The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Full Time Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr)...

Customer Service Representative

  • Marion, OH
  • 4 days ago
  • Marion, OH
  • 4 days ago

Position Overview : We are in search of a customer service representative to join our team....

Customer Service

  • Marion, OH
  • 7 days ago
  • Marion, OH
  • 7 days ago

Posted: 02/27/2025Industry: [Customer Service/Call Center ]("nofollow"}Job Number: 541523## Job DescriptionMarion company seeking a Customer Service Dispatcher8: 00-5: 00 M-F First Saturday of the...

CUSTOMER SERVICE REPRESENTATIVE (Full-Time)

  • Marion, OH
  • 7 days ago
  • Marion, OH
  • 7 days ago

Description Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions. Responsible for protection of the Bank's assets through adequate...

Retail Sales Associate (In-Store Sales and Customer Service)

  • Delaware, OH (20 miles from Marion, OH)
  • 7 days ago
  • Delaware, OH (20 miles from Marion, OH)
  • 7 days ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Customer Service Representative

  • Marion, OH
  • 9 days ago
  • Marion, OH
  • 9 days ago

Provides prompt, tactful, friendly, courteous and efficient customer service in the processing of bank transactions. Responsible for protection of the Bank's assets through adequate security and...

Part-Time Remote Customer Service Representative

  • Ashley, OH (14 miles from Marion, OH)
  • 9 days ago
  • Ashley, OH (14 miles from Marion, OH)
  • 9 days ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Retail Sales Associate Full Time

  • Marion, OH
  • 19 days ago
  • Marion, OH
  • 19 days ago

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands...

Customer Service

  • Upper Sandusky, OH (18 miles from Marion, OH)
  • 30+ days ago
  • Upper Sandusky, OH (18 miles from Marion, OH)
  • 30+ days ago

Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than...

Customer Experience Specialist I

  • Upper Sandusky, OH (18 miles from Marion, OH)
  • 29 days ago
  • Upper Sandusky, OH (18 miles from Marion, OH)
  • 29 days ago

About the Role: In addition to great pay and a complete benefits package, we want you to enjoy paid vacation time at our company condo in sunny, Fort Myers, FL. The Kalmbach Feeds Customer Service...

Customer Service Associate

  • Marion, OH
  • 30+ days ago
  • Marion, OH
  • 30+ days ago

Join our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...

Customer Service Representative

  • Delaware, OH (20 miles from Marion, OH)
  • 60+ days ago
  • Delaware, OH (20 miles from Marion, OH)
  • 60+ days ago

We are looking to add a Customer Service Representative to our team at Pet Palace North Center!...

Customer Service Rep(02489) - 164 N. Broadway

  • Broadway, OH (23 miles from Marion, OH)
  • 90+ days ago
  • Broadway, OH (23 miles from Marion, OH)
  • 90+ days ago

Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in...

Demographic Data for Marion, OH

Moving to Marion, OH? Find some basic demographic data about Marion, OH below.


Local
National
54,094
937
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Marion, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Marion, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Marion, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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