Customer Service Representative Jobs in Mansfield, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- West Salem, OH (24 miles from Mansfield, OH)
- 6 hours ago
- West Salem, OH (24 miles from Mansfield, OH)
- 6 hours ago
Req ID: 452817 Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Team Member - Ashland, OH (OH0714)
- Ashland, OH (12 miles from Mansfield, OH)
- 6 days ago
- Ashland, OH (12 miles from Mansfield, OH)
- 6 days ago
Job Details Job Location : Ashland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Overview Shift Available: Monday - Friday | 6:00 PM - 8:30 PM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup...
Nights &Closers: Customer Service / Cashier
- Willard, OH (23 miles from Mansfield, OH)
- 19 days ago
- Willard, OH (23 miles from Mansfield, OH)
- 19 days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
- Galion, OH (15 miles from Mansfield, OH)
- 30+ days ago
- Galion, OH (15 miles from Mansfield, OH)
- 30+ days ago
Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than...
Customer Service Rep(02236) - 62 East Main Street
- Shelby, OH (11 miles from Mansfield, OH)
- 60+ days ago
- Shelby, OH (11 miles from Mansfield, OH)
- 60+ days ago
Company Description Job Description The main requirement for a Domino's Customer Service Representative (CRS) is to have a positive outgoing personality, a clear and highly energetic voice, and he or...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Representatives
- Ashland, OH (12 miles from Mansfield, OH)
- 30+ days ago
- Ashland, OH (12 miles from Mansfield, OH)
- 30+ days ago
Ideal Candidates Will Have: Retail Banking Experience as a teller or customer service representative....
Retail Customer Service Associate
- Ontario, OH (3 miles from Mansfield, OH)
- 30+ days ago
- Ontario, OH (3 miles from Mansfield, OH)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Ashland, OH (12 miles from Mansfield, OH)
- 45+ days ago
- Ashland, OH (12 miles from Mansfield, OH)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Blood Collection Staff - Customer Service
- Ashland, OH (12 miles from Mansfield, OH)
- 60+ days ago
- Ashland, OH (12 miles from Mansfield, OH)
- 60+ days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Night Shift Closers: Customer Service / Cashier
- Mansfield, OH
- 60+ days ago
- Mansfield, OH
- 60+ days ago
Looking for adults, 18 years and older, who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift...
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Customer Service Rep(02263) - 215 S Myrtle Ave
- Willard, OH (23 miles from Mansfield, OH)
- 90+ days ago
- Willard, OH (23 miles from Mansfield, OH)
- 90+ days ago
The main requirement for a Dominos Pizza Customer Representative is to have a positive outgoing personality, a clear and highly energetic voice, and he or she must also be customer service...
Sr. Customer Assistance Representative- Ashland
- Mansfield, OH
- 90+ days ago
- Mansfield, OH
- 90+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Mansfield, OH
Moving to Mansfield, OH? Find some basic demographic data about Mansfield, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mansfield, OH
Highest Education Level
Customer Service Representatives in Mansfield, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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