Customer Service Representative Jobs in Lockbourne, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 158 Jobs

Store Customer Service Specialist (Bilingual Preferred - Spanish & English)

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 14 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 14 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Warehouse Customer Service Representative

  • Etna, OH (18 miles from Lockbourne, OH)
  • 4 days ago
  • Etna, OH (18 miles from Lockbourne, OH)
  • 4 days ago

Click here to see all Opportunities at Ryder: EEO/AA/Female/Minority/Disabled/Veteran Summary The Customer Service Representative I position work cross functionally across Sales, Marketing, Operations...

Customer Service Representative

  • New Albany, OH (20 miles from Lockbourne, OH)
  • 3 days ago
  • New Albany, OH (20 miles from Lockbourne, OH)
  • 3 days ago

Job Description : We are immediately hiring a Part-Time Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....

Retail Loss Prevention Customer Service Associate I

  • Hilliard, OH (17 miles from Lockbourne, OH)
  • 6 hours ago
  • Hilliard, OH (17 miles from Lockbourne, OH)
  • 6 hours ago

HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...

Customer Service Advocate, Bilingual

  • Westerville, OH (20 miles from Lockbourne, OH)
  • 7 hours ago
  • Westerville, OH (20 miles from Lockbourne, OH)
  • 7 hours ago

It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find solutions that satisfy...

Retail Loss Prevention Customer Service Associate II

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 23 hours ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 23 hours ago

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Customer Service - Whole Foods

  • Upper Arlington, OH (12 miles from Lockbourne, OH)
  • 23 hours ago
  • Upper Arlington, OH (12 miles from Lockbourne, OH)
  • 23 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Representative

  • Dublin, OH (21 miles from Lockbourne, OH)
  • 1 day ago
  • Dublin, OH (21 miles from Lockbourne, OH)
  • 1 day ago

Customer Service Representative Remote, United States Come Build The World With Us! It takes great people to achieve greatness. People with a sense of purpose and integrity....

Remote Work

Medical Equipment Customer Service Representative

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 1 day ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 1 day ago

For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....

Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago

Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) (part of Amazon.com) 3.6 3.6 out of 5 stars 4100 Easton Gateway Drive, Columbus, OH 43219 A career at Whole...

Pharmacy Customer Service Associate

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Specialist

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago

Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...

Medical Equipment Customer Service Representative

  • Gahanna, OH (16 miles from Lockbourne, OH)
  • 2 days ago
  • Gahanna, OH (16 miles from Lockbourne, OH)
  • 2 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate I

  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago
  • Columbus, OH (19 miles from Lockbourne, OH)
  • 2 days ago

The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for...

Demographic Data for Lockbourne, OH

Moving to Lockbourne, OH? Find some basic demographic data about Lockbourne, OH below.


Local
National
2,684
103
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Lockbourne, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Lockbourne, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Lockbourne, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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