Customer Service Representative Jobs in Lima, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Kenton, OH (23 miles from Lima, OH)
- 22 hours ago
- Kenton, OH (23 miles from Lima, OH)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Specialist - Occupational Health - South Dixie
- Lima, OH
- 2 days ago
- Lima, OH
- 2 days ago
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 24 Work Shift: Days (United States of America) Are you passionate about improving our communities through high quality,...
Customer Service Representative, Full or Part Time
- Botkins, OH (23 miles from Lima, OH)
- 2 days ago
- Botkins, OH (23 miles from Lima, OH)
- 2 days ago
Store 4705681: 500 E State St, Botkins, Ohio 45306 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Saint Marys, OH (23 miles from Lima, OH)
- 2 days ago
- Saint Marys, OH (23 miles from Lima, OH)
- 2 days ago
Store 4705661: 105 N Spruce St, St Marys, Ohio 45885 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
As a leader in the cement and mining industries, we have a responsibility to create a sustainable future. This is why we want to engineer the zero-emissions cement plant and the zero emissions...
- Columbus Grove, OH (10 miles from Lima, OH)
- 6 days ago
- Columbus Grove, OH (10 miles from Lima, OH)
- 6 days ago
Major DutiesClassification: Non-Exempt / Non-BargainingPosition may be located Remote: Texas, Illinois, Minnesota (within 90 miles of an office)Primary responsibilities include providing telephone...
Remote WorkJoin our team and live the Ollie-tude! : ( Ollie’s Core Values) BE A TEAM PLAYER - Associates are expected to be supportive and work together. BE CARING - How do I treat others with courtesy,...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Job Description: As a Customer Service Representative, the primary responsibility will be to provide outstanding service to our customers, be the first line of support, coordination of services, problem...
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
- Kenton, OH (23 miles from Lima, OH)
- 30+ days ago
- Kenton, OH (23 miles from Lima, OH)
- 30+ days ago
Are you the happiest when you are helping others? Do others count on you because you are dependable and always show up to work? Are you competitive? Do you love to win? Do you work harder than...
Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Demographic Data for Lima, OH
Moving to Lima, OH? Find some basic demographic data about Lima, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lima, OH
Highest Education Level
Customer Service Representatives in Lima, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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