Customer Service Representative Jobs in Jeffersonville, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 20 Jobs

Customer Service Associate - Temporary

  • Xenia, OH (18 miles from Jeffersonville, OH)
  • 3 days ago
  • Xenia, OH (18 miles from Jeffersonville, OH)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 8 days ago
  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

1st Shift Customer Service Rep - Mon - Fri

  • West Jefferson, OH (23 miles from Jeffersonville, OH)
  • 11 days ago
  • West Jefferson, OH (23 miles from Jeffersonville, OH)
  • 11 days ago

The Copack CSR is responsible for coordinating and ensuring the timely and accurate processing of inbound and outbound shipments. This role involves communicating with customers, carriers, and...

Customer Service

  • Jeffersonville, OH
  • 18 days ago
  • Jeffersonville, OH
  • 18 days ago

The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...

Customer Service / Cashier

  • Jeffersonville, OH
  • 18 days ago
  • Jeffersonville, OH
  • 18 days ago

The Customer Service / Cashier is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why...

Client Service Representative - Part-Time

  • Xenia, OH (18 miles from Jeffersonville, OH)
  • 23 days ago
  • Xenia, OH (18 miles from Jeffersonville, OH)
  • 23 days ago

Description Pony Express Veterinary Hospital is truly where compassion meets excellence! Whether our patients have paws, claws, or hooveswe care for them like our own. At our core, we are...

Retail Customer Service Cashier

  • Jeffersonville, OH
  • 30+ days ago
  • Jeffersonville, OH
  • 30+ days ago

Req ID: 452746 Address: 13023 US 35 Jeffersonville, OH, 43128 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Service Associate - Weekend Availability

  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 45+ days ago
  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 45+ days ago

Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Account Representative

  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 60+ days ago
  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 60+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Rep(02340) - 417 W McCreight St

  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 90+ days ago
  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 90+ days ago

Company Description Job Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below....

Customer Service/Sales

  • Washington Court House, OH (10 miles from Jeffersonville, OH)
  • 45+ days ago
  • Washington Court House, OH (10 miles from Jeffersonville, OH)
  • 45+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(02341) - 1040 Villa Rd

  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 45+ days ago
  • Springfield, OH (22 miles from Jeffersonville, OH)
  • 45+ days ago

Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game?...

Experienced Customer Service Representative

  • Clifton, OH (16 miles from Jeffersonville, OH)
  • 45+ days ago
  • Clifton, OH (16 miles from Jeffersonville, OH)
  • 45+ days ago

Job Description: We are seeking an experienced Customer Service Representative to join our team....

Customer Service Representative

  • Yellow Springs, OH (18 miles from Jeffersonville, OH)
  • 45+ days ago
  • Yellow Springs, OH (18 miles from Jeffersonville, OH)
  • 45+ days ago

We're Hiring for a Customer Service Representative! If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!...

Customer Service Rep(02240) - 265 W Locust St

  • Wilmington, OH (19 miles from Jeffersonville, OH)
  • 90+ days ago
  • Wilmington, OH (19 miles from Jeffersonville, OH)
  • 90+ days ago

Making Domino's high quality pizzas Food and portion control Hygiene and food safety Food preparation Taking customer orders and up selling General cleaning duties Taking orders over phone and in...

Demographic Data for Jeffersonville, OH

Moving to Jeffersonville, OH? Find some basic demographic data about Jeffersonville, OH below.


Local
National
2,267
101
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Jeffersonville, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Jeffersonville, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jeffersonville, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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