Customer Service Representative Jobs in Holland, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 50 Jobs

Customer Service Representative

  • Toledo, OH (10 miles from Holland, OH)
  • 10 hours ago
  • Toledo, OH (10 miles from Holland, OH)
  • 10 hours ago

If you have a passion for delivering exceptional customer experiences and enjoy solving problems, we'd love to have you on our team as a Customer Service Representative....

Customer Support Specialist

  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago
  • Toledo, OH (10 miles from Holland, OH)
  • 1 day ago

Company Description Baker's Gas, a leading player in the eCommerce sector for welding supplies and accessories, places immense value on its customer support team. As a team member, you will play a...

Customer Service Representative

  • Toledo, OH (10 miles from Holland, OH)
  • 2 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 2 days ago

Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Genoa, OH (20 miles from Holland, OH)
  • 3 days ago
  • Genoa, OH (20 miles from Holland, OH)
  • 3 days ago

We're looking for a friendly, reliable, and solution-oriented **Customer Service Representative** to be the first point of contact for our clients....

Customer Service Area Manager

  • Maumee, OH (5 miles from Holland, OH)
  • 3 days ago
  • Maumee, OH (5 miles from Holland, OH)
  • 3 days ago

Tiama Americas, Inc. seeks Customer Service Area Manager in Maumee, OH:The role supervises Service Engineers in the installation, start-up, and commissioning of our company's glassproduction...

Client Service Associate

  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

Pharmacy Customer Service Associate

  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service/ Lot Attendant

  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Monroe, MI (23 miles from Holland, OH)
  • 5 days ago
  • Monroe, MI (23 miles from Holland, OH)
  • 5 days ago

As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints....

Customer Service Representative

  • Bowling Green, OH (16 miles from Holland, OH)
  • 5 days ago
  • Bowling Green, OH (16 miles from Holland, OH)
  • 5 days ago

Fire Protection Customer Service Representative****Who are we?**?A-Gas is a global leader in Lifecycle Refrigerant Management....

Customer Service Representative (Loan Consultant II)

  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 5 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Rep

  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago

Cardinal Staffing Services, is immediately hiring a Customer Service Representative for a client in Toledo, OH. Cardinal Staffing Services, is invested in their team members!...

Toledo - Customer Service Assistant 2 - 20067462

  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 6 days ago

Toledo - Customer Service Assistant 2 - 20067462 (250002TF) Toledo - Customer Service Assistant 2 - 20067462 (250002TF) Organization: Workers' Compensation Agency Contact Name and Information: ......

CAD Technician/Customer Service Specialist

  • Toledo, OH (10 miles from Holland, OH)
  • 7 days ago
  • Toledo, OH (10 miles from Holland, OH)
  • 7 days ago

Are you ready to join a dynamic and growth-oriented team? A leading glass fabricator and shower enclosure company near Toledo is seeking a motivated CAD Technician/Customer Service Specialist to...

Customer Account Representative

  • Adrian, MI (23 miles from Holland, OH)
  • 7 days ago
  • Adrian, MI (23 miles from Holland, OH)
  • 7 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Demographic Data for Holland, OH

Moving to Holland, OH? Find some basic demographic data about Holland, OH below.


Local
National
16,746
549
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Holland, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holland, OH offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holland, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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