Customer Service Representative Jobs in Gahanna, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Bilingual Preferred - Spanish & English)
- Columbus, OH (8 miles from Gahanna, OH)
- 15 days ago
- Columbus, OH (8 miles from Gahanna, OH)
- 15 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Customer Service Cashier
- West Jefferson, OH (24 miles from Gahanna, OH)
- 9 hours ago
- West Jefferson, OH (24 miles from Gahanna, OH)
- 9 hours ago
Req ID: 457701 Address: 540 Timmons Way West Jefferson, OH, 43162 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Support Representative-Data Entry
- Columbus, OH (8 miles from Gahanna, OH)
- 12 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 12 hours ago
Seeking an opportunity to start or continue a career in the Insurance and Financial Services Industry? This is an excellent opportunity to build a fulfilling career with a leading employer in the...
Lead Retail Customer Service Associate
- Upper Arlngtn, OH (9 miles from Gahanna, OH)
- 17 hours ago
- Upper Arlngtn, OH (9 miles from Gahanna, OH)
- 17 hours ago
The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all...
Home Outlet Customer Service Representative
- Columbus, OH (8 miles from Gahanna, OH)
- 17 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 17 hours ago
Home Outlet Customer Service Representative Home Outlet of West Columbus 4117 W. Broad Street Columbus, Ohio Hidden (8748) Regular Full-Time USD $35,000.00/Yr....
HYBRID - Customer Service Assistant 2 - Intermittent (Multiple Positions)
- Columbus, OH (8 miles from Gahanna, OH)
- 20 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 20 hours ago
What You Will Do at ODM: Office: Chief of Staff Classification: Customer Service Assistant 2 (Multiple Positions) Job Overview: The Ohio Department of Medicaid (ODM) is seeking experienced...
- Columbus, OH (8 miles from Gahanna, OH)
- 20 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 20 hours ago
Ohio Department of Public Safety - Bureau of Motor Vehicles/Office of Vehicle Services/Remittance Processing Report in location: 1970 West Broad Street, Columbus, OH 43223 What You'll Do as a...
Customer Service Assistant 1 (PN 20035338)
- Columbus, OH (8 miles from Gahanna, OH)
- 21 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 21 hours ago
What will you do? Provide information & process requests that do not require in-depth knowledge of applicable federal/state laws, rules, policies, procedures or legal interpretations to respond to...
Lead Retail Customer Service Associate
- Columbus, OH (8 miles from Gahanna, OH)
- 21 hours ago
- Columbus, OH (8 miles from Gahanna, OH)
- 21 hours ago
POSITION SUMMARY: The Lead Consultant is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping, and consistently delivers a positive customer...
Customer Service Advocate, Bilingual
- Westerville, OH (5 miles from Gahanna, OH)
- 1 day ago
- Westerville, OH (5 miles from Gahanna, OH)
- 1 day ago
It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find solutions that satisfy...
Retail Loss Prevention Customer Service Associate II
- Columbus, OH (8 miles from Gahanna, OH)
- 2 days ago
- Columbus, OH (8 miles from Gahanna, OH)
- 2 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Dublin, OH (15 miles from Gahanna, OH)
- 2 days ago
- Dublin, OH (15 miles from Gahanna, OH)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service - Whole Foods
- Upper Arlington, OH (9 miles from Gahanna, OH)
- 2 days ago
- Upper Arlington, OH (9 miles from Gahanna, OH)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Dublin, OH (15 miles from Gahanna, OH)
- 3 days ago
- Dublin, OH (15 miles from Gahanna, OH)
- 3 days ago
Customer Service Representative Remote, United States Come Build The World With Us! It takes great people to achieve greatness. People with a sense of purpose and integrity....
Remote WorkMedical Equipment Customer Service Representative
- Columbus, OH (8 miles from Gahanna, OH)
- 3 days ago
- Columbus, OH (8 miles from Gahanna, OH)
- 3 days ago
For additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Gahanna, OH
Moving to Gahanna, OH? Find some basic demographic data about Gahanna, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Gahanna, OH
Highest Education Level
Customer Service Representatives in Gahanna, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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