Customer Service Representative Jobs in Franklin Furnace, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grayson, KY (24 miles from Franklin Furnace, OH)
- 3 days ago
- Grayson, KY (24 miles from Franklin Furnace, OH)
- 3 days ago
The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you...
Bilingual Customer Service Driver (Spanish)
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 5 days ago
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 5 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Bilingual Customer Service Driver (Spanish)
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 6 days ago
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 6 days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
Customer Service Advisor - South Point OH
- South Point, OH (18 miles from Franklin Furnace, OH)
- 9 days ago
- South Point, OH (18 miles from Franklin Furnace, OH)
- 9 days ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
- Ironton, OH (8 miles from Franklin Furnace, OH)
- 26 days ago
- Ironton, OH (8 miles from Franklin Furnace, OH)
- 26 days ago
Customer Relations Specialist Ironton, Ohio Customer Service 37183 Midwest Division Job Description Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin...
Retail Customer Service Cashier
- Grayson, KY (24 miles from Franklin Furnace, OH)
- 30+ days ago
- Grayson, KY (24 miles from Franklin Furnace, OH)
- 30+ days ago
Req ID: 453166 Address: 750 N. Carol Malone Blvd. Grayson, KY, 41143 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 60+ days ago
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 60+ days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Retail Customer Service Associate
- South Point, OH (18 miles from Franklin Furnace, OH)
- 30+ days ago
- South Point, OH (18 miles from Franklin Furnace, OH)
- 30+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 30+ days ago
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 45+ days ago
- Ashland, KY (13 miles from Franklin Furnace, OH)
- 45+ days ago
Pathways complies with all applicable federal, state, and local laws and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color,...
Demographic Data for Franklin Furnace, OH
Moving to Franklin Furnace, OH? Find some basic demographic data about Franklin Furnace, OH below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Franklin Furnace, OH
Highest Education Level
Customer Service Representatives in Franklin Furnace, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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