Customer Service Representative Jobs in Fairfield, OH

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 175 Jobs
Eye Care Partners

Sales Associate- Training Provided!

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...

Customer Service Representative

  • Middletown, OH (8 miles from Fairfield, OH)
  • 30+ days ago
  • Middletown, OH (8 miles from Fairfield, OH)
  • 30+ days ago

As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....

Customer Service Representative I

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 4 hours ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 4 hours ago

Customer Service Representative I 1280 Kemper Meadow Dr, Parkdale, OH 45240, USA Cincinnati, OH, USA Req #4490 Wednesday, March 12, 2025 Job Summary The Customer Service Representative I e stablishes...

Superior Dental Care-Claims/Customer Care Specialist

  • Centerville, OH (21 miles from Fairfield, OH)
  • 5 hours ago
  • Centerville, OH (21 miles from Fairfield, OH)
  • 5 hours ago

This position offers a hybrid or remote work option. Note, quarterly on-site requirement in Centerville, Ohio. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance...

Veterinary Client Service Representative

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 hours ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 5 hours ago

MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...

Fulfillment Customer Service Delivery Driver - Cincinnati, OH

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 12 hours ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 12 hours ago

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...

Customer Service Associate Job

  • Springdale, OH (9 miles from Fairfield, OH)
  • 13 hours ago
  • Springdale, OH (9 miles from Fairfield, OH)
  • 13 hours ago

Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 11346...

Life Customer Service Specialist I

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

Life Customer Service Specialist will serve as the primary point of contact, providing responsive support to clients and financial advisors across all life product lines. This role can be on site...

Customer Service Associate Job Cincinnati, OH

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 8301...

Guardian, Client Advocate

  • Hamilton, OH
  • 1 day ago
  • Hamilton, OH
  • 1 day ago

Guardian, Client Advocate Hamilton, Ohio Community Based Services 2923 Job Description Overview Are you a compassionate individual looking to make a meaningful impact? Do you want to work in a...

Customer Service Rep(02382) - 1199 Main Street

  • Ross, OH (11 miles from Fairfield, OH)
  • 1 day ago
  • Ross, OH (11 miles from Fairfield, OH)
  • 1 day ago

Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...

Customer Service Rep(02337) - 3159 US 22&3 Loveland, Ohio

  • Loveland, OH (19 miles from Fairfield, OH)
  • 1 day ago
  • Loveland, OH (19 miles from Fairfield, OH)
  • 1 day ago

Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...

Customer Service Representative (Sales Support)

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

center Experience with industrial sales Explore Location...

Client Service Associate

  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Cincinnati, OH (18 miles from Fairfield, OH)
  • 1 day ago

We are hiring a Client Service Associate in any on of our office locations. The Client Service Associate provides extraordinary client service as a dedicated member of a client service team. The...

Retail Store Customer Service, Multi Location

  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 1 day ago
  • Miamisburg, OH (18 miles from Fairfield, OH)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Demographic Data for Fairfield, OH

Moving to Fairfield, OH? Find some basic demographic data about Fairfield, OH below.


Local
National
11,799,441
250,936

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fairfield, OH

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fairfield, OH offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.5%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fairfield, OH
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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