Customer Service Representative Jobs in Englewood, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Middletown, OH (24 miles from Englewood, OH)
- 30+ days ago
- Middletown, OH (24 miles from Englewood, OH)
- 30+ days ago
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
Customer Service Representative Job
- Washington Township, OH (21 miles from Englewood, OH)
- 1 hour ago
- Washington Township, OH (21 miles from Englewood, OH)
- 1 hour ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative
- Vandalia, OH (5 miles from Englewood, OH)
- 11 hours ago
- Vandalia, OH (5 miles from Englewood, OH)
- 11 hours ago
Immediate Opening for a Customer Service Representative role in Vandalia, Ohio!...
Superior Dental Care-Claims/Customer Care Specialist
- Centerville, OH (21 miles from Englewood, OH)
- 11 hours ago
- Centerville, OH (21 miles from Englewood, OH)
- 11 hours ago
This position offers a hybrid or remote work option. Note, quarterly on-site requirement in Centerville, Ohio. Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance...
Retail Store Customer Service, Multi Location
- Miamisburg, OH (17 miles from Englewood, OH)
- 1 day ago
- Miamisburg, OH (17 miles from Englewood, OH)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Part-Time Retail Sales Associate
- Centerville, OH (21 miles from Englewood, OH)
- 1 day ago
- Centerville, OH (21 miles from Englewood, OH)
- 1 day ago
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Customer Service Associate - Dinner/Close Shift
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Retail Sales Associate (In-Store Sales and Customer Service)
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
- Huber Heights, OH (12 miles from Englewood, OH)
- 2 days ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Customer Service Rep(02384) - 606 N. University Blvd.
- Middletown, OH (24 miles from Englewood, OH)
- 2 days ago
- Middletown, OH (24 miles from Englewood, OH)
- 2 days ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Customer Service Rep(02389) - 205 N. Main Street
- Springboro, OH (24 miles from Englewood, OH)
- 2 days ago
- Springboro, OH (24 miles from Englewood, OH)
- 2 days ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Retail Store Customer Service, Multi Location
- Centerville, OH (21 miles from Englewood, OH)
- 3 days ago
- Centerville, OH (21 miles from Englewood, OH)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative- Order Entry
- Brookville, OH (5 miles from Englewood, OH)
- 3 days ago
- Brookville, OH (5 miles from Englewood, OH)
- 3 days ago
Overview Summary The Customer Service Representative is responsible for the processing of orders received from customers by telephone, fax, e-mail, and portals....
Customer Service Rep(02391) - 1008 E 2Nd St
- Franklin, OH (24 miles from Englewood, OH)
- 3 days ago
- Franklin, OH (24 miles from Englewood, OH)
- 3 days ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Retail Store Customer Service, Multi Location
- Centerville, OH (21 miles from Englewood, OH)
- 4 days ago
- Centerville, OH (21 miles from Englewood, OH)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Demographic Data for Englewood, OH
Moving to Englewood, OH? Find some basic demographic data about Englewood, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Englewood, OH
Highest Education Level
Customer Service Representatives in Englewood, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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