Customer Service Representative Jobs in Columbus, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist (Bilingual Preferred - Spanish & English)
- Columbus, OH
- 14 days ago
- Columbus, OH
- 14 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Retail Loss Prevention Customer Service Associate I
- Hilliard, OH (9 miles from Columbus, OH)
- 18 hours ago
- Hilliard, OH (9 miles from Columbus, OH)
- 18 hours ago
HomeGoods Chez TJX Companies, chaque jour apporte de nouvelles occasions de croissance, de decouverte et d'accomplissement. Vous ferez partie d'une equipe dynamique qui prone la diversite,...
Customer Service Advocate, Bilingual
- Westerville, OH (6 miles from Columbus, OH)
- 18 hours ago
- Westerville, OH (6 miles from Columbus, OH)
- 18 hours ago
It takes a team with exceptional interpersonal skills and a can-do attitude to deliver great customer service. People who are always prepared to go the extra smile to find solutions that satisfy...
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service - Whole Foods
- Upper Arlington, OH (8 miles from Columbus, OH)
- 1 day ago
- Upper Arlington, OH (8 miles from Columbus, OH)
- 1 day ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Representative
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
Customer Service Representative Remote, United States Come Build The World With Us! It takes great people to achieve greatness. People with a sense of purpose and integrity....
Remote WorkFor additional information, visit our company homepage Rotech.comOverview and ResponsibilitiesJob SummaryWe are seeking a dedicated Customer Service Representative to join our team....
Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service)
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Part Time Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) (part of Amazon.com) 3.6 3.6 out of 5 stars 4100 Easton Gateway Drive, Columbus, OH 43219 A career at Whole...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Columbus, OH
- 2 days ago
- Columbus, OH
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Job Title: Customer Service Specialist Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role...
Medical Equipment Customer Service Representative
- Gahanna, OH (8 miles from Columbus, OH)
- 3 days ago
- Gahanna, OH (8 miles from Columbus, OH)
- 3 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
The Customer Service Associate I is a business-to-business role which is accountable for facilitating accurate resolution of internal and external inquiries and issues pertaining to processing for...
Customer Service Representative in New Albany, OH
- New Albany, OH (10 miles from Columbus, OH)
- 3 days ago
- New Albany, OH (10 miles from Columbus, OH)
- 3 days ago
Job Description : We are immediately hiring a Part-Time Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
What is it like to work at NSM? National Seating & Mobility (NSM) serves a special mission. We provide each team member the opportunity to directly impact our clients’ lives. We are dedicated to...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Columbus, OH
Highest Education Level
Customer Service Representatives in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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