Customer Service Representative Jobs in Columbus, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Associate- Training Provided!
- Eye Care Partners
- Hilliard, OH (9 miles from Columbus, OH)
- 1 day ago
- Eye Care Partners
- Hilliard, OH (9 miles from Columbus, OH)
- 1 day ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need....
- New Albany, OH (10 miles from Columbus, OH)
- 29 days ago
- New Albany, OH (10 miles from Columbus, OH)
- 29 days ago
Company Description: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide...
Customer Service Representative (Hybrid)
- New Albany, OH (10 miles from Columbus, OH)
- 30+ days ago
- New Albany, OH (10 miles from Columbus, OH)
- 30+ days ago
Job Description : We are immediately hiring a Customer Service Representative (Hybrid) in New Albany, OH for our Supply Chain Solutions division....
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
At Amplified Connections, Inc., we are a purpose-driven organization committed to making a positive impact in our community. We focus on supporting charitable causes through community and...
Customer Service Representative
- Gahanna, OH (8 miles from Columbus, OH)
- 11 hours ago
- Gahanna, OH (8 miles from Columbus, OH)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH
- 14 hours ago
- Columbus, OH
- 14 hours ago
demands and obligations with compliance, integrity, and according to values, processes and policies What You'll Bring to Our Team Position Requirements High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkBilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)
- Columbus, OH
- 14 hours ago
- Columbus, OH
- 14 hours ago
to Our Team Position Requirements Ability to communicate effectively and proficiently using both English and Spanish language in written and verbal form High School Diploma or GED Minimum of 1-year Call-Center...
Remote WorkFront Desk Sales & Customer Service Associate
- Grandview Heights, OH (8 miles from Columbus, OH)
- 19 hours ago
- Grandview Heights, OH (8 miles from Columbus, OH)
- 19 hours ago
Overview Where Better Careers Begin! Massage Envy Grandview Yard 775 Yard St. Suite 185 Grandview, OH 43212 Do you have a passion for helping others? At the Massage Envy Grandview Yard franchise,...
Wilson Language Training Customer Success Specialist in Columbus , Ohio Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed to...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Cashier
- Obetz, OH (14 miles from Columbus, OH)
- 2 days ago
- Obetz, OH (14 miles from Columbus, OH)
- 2 days ago
Req ID: 452961 Address: 6023 Alum Creek Drive Obetz, OH, 43137 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Client Service Representative Entry Level Immediate Hire
- Hilliard, OH (9 miles from Columbus, OH)
- 2 days ago
- Hilliard, OH (9 miles from Columbus, OH)
- 2 days ago
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service...
Entry Level Customer Service - Full Training Provided
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
- Dublin, OH (6 miles from Columbus, OH)
- 2 days ago
Our company specializes in delivering innovative marketing campaigns that elevate brand development for both local and national clients. We focus on interactive marketing strategies that achieve...
Demographic Data for Columbus, OH
Moving to Columbus, OH? Find some basic demographic data about Columbus, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Columbus, OH
Highest Education Level
Customer Service Representatives in Columbus, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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