Customer Service Representative Jobs in Cincinnati, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - PT
- Hebron, KY (14 miles from Cincinnati, OH)
- 4 days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 4 days ago
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Sales Associate- Training Provided!
- Eye Care Partners
- Ft Mitchell, KY (7 miles from Cincinnati, OH)
- 6 days ago
- Eye Care Partners
- Ft Mitchell, KY (7 miles from Cincinnati, OH)
- 6 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 45+ days ago
The starting wage is $17.00 per hour. Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability...
- Hebron, KY (14 miles from Cincinnati, OH)
- 1 hour ago
- Hebron, KY (14 miles from Cincinnati, OH)
- 1 hour ago
Full-time & Part-time Positions Available Customer Service Agents employed by Trego Dugan Aviation Contractor for Allegiant Air, Frontier Airlines and Sun Country at the Cincinnati/Northern...
Customer Service Representative I 1280 Kemper Meadow Dr, Parkdale, OH 45240, USA Cincinnati, OH, USA Req #4490 Wednesday, March 12, 2025 Job Summary The Customer Service Representative I e stablishes...
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Fulfillment Customer Service Delivery Driver - Cincinnati, OH
- Cincinnati, OH
- 12 hours ago
- Cincinnati, OH
- 12 hours ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Associate Job
- Springdale, OH (8 miles from Cincinnati, OH)
- 13 hours ago
- Springdale, OH (8 miles from Cincinnati, OH)
- 13 hours ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 11346...
Customer Service Representative (Loan Consultant I)
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Life Customer Service Specialist will serve as the primary point of contact, providing responsive support to clients and financial advisors across all life product lines. This role can be on site...
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 8301...
Front Desk Sales & Customer Service Associate
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
- Florence, KY (14 miles from Cincinnati, OH)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Florence 4960 Houston Rd. Ste E Florence, KY 41042 Do you have a passion for helping others? At the Massage Envy Florence franchise, we support...
- Hamilton, OH (18 miles from Cincinnati, OH)
- 1 day ago
- Hamilton, OH (18 miles from Cincinnati, OH)
- 1 day ago
Guardian, Client Advocate Hamilton, Ohio Community Based Services 2923 Job Description Overview Are you a compassionate individual looking to make a meaningful impact? Do you want to work in a...
Customer Service Rep(02382) - 1199 Main Street
- Ross, OH (14 miles from Cincinnati, OH)
- 1 day ago
- Ross, OH (14 miles from Cincinnati, OH)
- 1 day ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Customer Service Rep(02337) - 3159 US 22&3 Loveland, Ohio
- Loveland, OH (9 miles from Cincinnati, OH)
- 1 day ago
- Loveland, OH (9 miles from Cincinnati, OH)
- 1 day ago
Wage: To be discussed Additional Info Minimum Age 16+ years old Additional Now Hiring Customer Service Representative/Shift Leader!...
Demographic Data for Cincinnati, OH
Moving to Cincinnati, OH? Find some basic demographic data about Cincinnati, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cincinnati, OH
Highest Education Level
Customer Service Representatives in Cincinnati, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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