Customer Service Representative Jobs in Berea, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service for Pro Sporting Events
- Garfield Heights, OH (13 miles from Berea, OH)
- 21 days ago
- Garfield Heights, OH (13 miles from Berea, OH)
- 21 days ago
Overview Kick off your exciting career in Event Security with Allied Universal Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums,...
Retail Customer Service Cashier
- Seville, OH (22 miles from Berea, OH)
- 9 hours ago
- Seville, OH (22 miles from Berea, OH)
- 9 hours ago
Req ID: 452817 Address: 10145 Avon Lake Rd. Burbank, OH, 44214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
- Strongsville, OH (4 miles from Berea, OH)
- 20 hours ago
- Strongsville, OH (4 miles from Berea, OH)
- 20 hours ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Team Lead/Customer Service Advisor/Call Center - Cleveland Clinic Main Campus
- Cleveland, OH (12 miles from Berea, OH)
- 21 hours ago
- Cleveland, OH (12 miles from Berea, OH)
- 21 hours ago
At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by...
Insurance Sales Agent - Customer Service
- Maple Heights, OH (16 miles from Berea, OH)
- 21 hours ago
- Maple Heights, OH (16 miles from Berea, OH)
- 21 hours ago
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
- Strongsville, OH (4 miles from Berea, OH)
- 1 day ago
- Strongsville, OH (4 miles from Berea, OH)
- 1 day ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
Member Service Representative West Park YMCA
- Cleveland, OH (12 miles from Berea, OH)
- 1 day ago
- Cleveland, OH (12 miles from Berea, OH)
- 1 day ago
Member Service Representatives are responsible for conducting all member interaction tasks to promote member satisfaction, membership sales, and retention. These tasks include phone and in-person...
Pharmacy Customer Service Associate
- Euclid, OH (22 miles from Berea, OH)
- 2 days ago
- Euclid, OH (22 miles from Berea, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Garfield Heights, OH (13 miles from Berea, OH)
- 2 days ago
- Garfield Heights, OH (13 miles from Berea, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Cleveland, OH (12 miles from Berea, OH)
- 2 days ago
- Cleveland, OH (12 miles from Berea, OH)
- 2 days ago
Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
- Strongsville, OH (4 miles from Berea, OH)
- 2 days ago
- Strongsville, OH (4 miles from Berea, OH)
- 2 days ago
CPR Store Technician Overview of Position Our CPR Technician keep customers connected by engaging with them to explore device issues including: all mobile devices, computers, game consoles, and...
Customer Service Representative
- North Randall, OH (17 miles from Berea, OH)
- 3 days ago
- North Randall, OH (17 miles from Berea, OH)
- 3 days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Rocky River, OH (7 miles from Berea, OH)
- 3 days ago
- Rocky River, OH (7 miles from Berea, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Rocky River, OH (7 miles from Berea, OH)
- 3 days ago
- Rocky River, OH (7 miles from Berea, OH)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Sheffield, OH (OH0708)
- Sheffield Lake, OH (13 miles from Berea, OH)
- 4 days ago
- Sheffield Lake, OH (13 miles from Berea, OH)
- 4 days ago
Job Details Job Location : Sheffield Lake, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Demographic Data for Berea, OH
Moving to Berea, OH? Find some basic demographic data about Berea, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Berea, OH
Highest Education Level
Customer Service Representatives in Berea, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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