Customer Service Representative Jobs in Amherst, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Strongsville, OH (23 miles from Amherst, OH)
- 19 hours ago
- Strongsville, OH (23 miles from Amherst, OH)
- 19 hours ago
Client Service Representative Advatix, Inc. - 2.9 Strongsville, OH Job Details Full-time $60,000 a year 1 hour ago Benefits Travel reimbursement AD&D insurance Disability insurance Health...
- Sandusky, OH (24 miles from Amherst, OH)
- 1 day ago
- Sandusky, OH (24 miles from Amherst, OH)
- 1 day ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Strongsville, OH (23 miles from Amherst, OH)
- 1 day ago
- Strongsville, OH (23 miles from Amherst, OH)
- 1 day ago
CPR Store Technician Overview of Position Our CPR Technician keep customers connected by engaging with them to explore device issues including: all mobile devices, computers, game consoles, and...
- Rocky River, OH (22 miles from Amherst, OH)
- 2 days ago
- Rocky River, OH (22 miles from Amherst, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Rocky River, OH (22 miles from Amherst, OH)
- 2 days ago
- Rocky River, OH (22 miles from Amherst, OH)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Team Member - Sheffield, OH (OH0708)
- Sheffield Lake, OH (10 miles from Amherst, OH)
- 3 days ago
- Sheffield Lake, OH (10 miles from Amherst, OH)
- 3 days ago
Job Details Job Location : Sheffield Lake, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales...
Customer Service Associate - Temporary
- Lorain, OH (7 miles from Amherst, OH)
- 4 days ago
- Lorain, OH (7 miles from Amherst, OH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Norwalk, OH (20 miles from Amherst, OH)
- 4 days ago
- Norwalk, OH (20 miles from Amherst, OH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Westlake, OH (17 miles from Amherst, OH)
- 4 days ago
- Westlake, OH (17 miles from Amherst, OH)
- 4 days ago
Job Summary As a Car Wash Team Member, you will exceed customer needs and expectations by providing safe, efficient, accurate and pleasant car wash services. Job Description Experience Required: 0...
Pharmacy Customer Service Associate
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
- Berea, OH (20 miles from Amherst, OH)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Avon, OH (13 miles from Amherst, OH)
- 5 days ago
- Avon, OH (13 miles from Amherst, OH)
- 5 days ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Retail Customer Service Associate
- Rocky River, OH (22 miles from Amherst, OH)
- 6 days ago
- Rocky River, OH (22 miles from Amherst, OH)
- 6 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Tech Equipment Management
- Westlake, OH (17 miles from Amherst, OH)
- 8 days ago
- Westlake, OH (17 miles from Amherst, OH)
- 8 days ago
What You Will Do Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in 20 minutes. Monitor...
Customer Service Tech Equipment Management PRN
- Westlake, OH (17 miles from Amherst, OH)
- 8 days ago
- Westlake, OH (17 miles from Amherst, OH)
- 8 days ago
Position Summary/Essential Duties\: Accurately and timely deliver items (i.e. equipment, supplies, etc.) to assigned areas at UH. Make routine deliveries within 60 minutes and STAT deliveries in...
Customer Account Representative
- Sandusky, OH (24 miles from Amherst, OH)
- 8 days ago
- Sandusky, OH (24 miles from Amherst, OH)
- 8 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Demographic Data for Amherst, OH
Moving to Amherst, OH? Find some basic demographic data about Amherst, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Amherst, OH
Highest Education Level
Customer Service Representatives in Amherst, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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