Customer Service Representative Jobs in Alliance, OH
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Team Member - Tallmadge, OH (OH0713)
- Tallmadge, OH (19 miles from Alliance, OH)
- 5 hours ago
- Tallmadge, OH (19 miles from Alliance, OH)
- 5 hours ago
Job Details Job Location : Tallmadge, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Team Member - Salem, OH (OH0709)
- Salem, OH (14 miles from Alliance, OH)
- 5 hours ago
- Salem, OH (14 miles from Alliance, OH)
- 5 hours ago
Job Details Job Location : Salem, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...
Customer Service Representative
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 11 hours ago
- Cuyahoga Falls, OH (23 miles from Alliance, OH)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Uniontown, OH (15 miles from Alliance, OH)
- 11 hours ago
- Uniontown, OH (15 miles from Alliance, OH)
- 11 hours ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Seasonal Retail Sales Associate
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Customer Support Specialist - Alarm Systems
- Akron, OH (22 miles from Alliance, OH)
- 1 day ago
- Akron, OH (22 miles from Alliance, OH)
- 1 day ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000...
Remote Customer Support Specialist - Choose your Schedule
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkWFH Customer Support Specialist
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote Customer Support Specialist - Certification Bonus $
- Massillon, OH (20 miles from Alliance, OH)
- 1 day ago
- Massillon, OH (20 miles from Alliance, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Remote WorkCustomer Service - TurboTax Product - NO Tax Experience Necessary!
- Ravenna, OH (17 miles from Alliance, OH)
- 1 day ago
- Ravenna, OH (17 miles from Alliance, OH)
- 1 day ago
Gig Description GigCX Marketplace is partnering with Teleperformance TurboTax, to help millions of people file their taxes smarter each year. A big part of our success comes from our customers'...
Customer Service Partner (Streetsboro, OH)
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
- Kent, OH (18 miles from Alliance, OH)
- 1 day ago
Customer Service Partner (Streetsboro, OH)LOCATION:Streetsboro, OH, US, 44241REQ ID:48028If you are a current employee click here to apply.Sealed Air designs and delivers packaging solutions that...
Customer Service Representative
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
- Akron, OH (22 miles from Alliance, OH)
- 2 days ago
Join the LKQ Family! We're looking for motivated individuals to join our team at LKQ Corporation. With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the...
Customer Service Representative - Part- time - Canfield
- Canfield, OH (19 miles from Alliance, OH)
- 2 days ago
- Canfield, OH (19 miles from Alliance, OH)
- 2 days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Customer Service - Self Storage Manager
- Tallmadge, OH (19 miles from Alliance, OH)
- 3 days ago
- Tallmadge, OH (19 miles from Alliance, OH)
- 3 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
- Akron, OH (22 miles from Alliance, OH)
- 5 days ago
- Akron, OH (22 miles from Alliance, OH)
- 5 days ago
15.00 per hour Longevity increases and Performance incentives so you're rewarded for being a rockstar! | Akron, OH, USA | Hourly | Full Time Join the DVS Team as an Inbound Customer Service...
Demographic Data for Alliance, OH
Moving to Alliance, OH? Find some basic demographic data about Alliance, OH below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alliance, OH
Highest Education Level
Customer Service Representatives in Alliance, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »