Customer Service Representative Jobs in Fall River, NS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Quinpool Road, Halifax, NS (Part-time 15h/week)
- Halifax, NS (11 miles from Fall River, NS)
- 1 day ago
- Halifax, NS (11 miles from Fall River, NS)
- 1 day ago
Work Location: Halifax, Nova Scotia, Canada Hours: 15 Line of Business: Personal & Commercial Banking Pay Details: $22.00 - $27.21 CAD TD is committed to providing fair and equitable compensation...
Customer Service Representative (Part Time)
- Dartmouth, NS (10 miles from Fall River, NS)
- 3 days ago
- Dartmouth, NS (10 miles from Fall River, NS)
- 3 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
- Lower Sackville, NS (4 miles from Fall River, NS)
- 4 days ago
- Lower Sackville, NS (4 miles from Fall River, NS)
- 4 days ago
Job Title: Clerk Cosmetics-PT Requisition ID: 188908 Career Group: Pharmacy Careers Job Category: Retail - Cosmetics Department Travel Requirements: 0 - 10% Job Type: Part-Time Country: Canada...
Bilingual Customer Service Insurance Advisor
- Halifax, NS (11 miles from Fall River, NS)
- 7 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 7 days ago
Are you looking to become a Licensed Insurance Agent? Are you fluently bilingual in English and French? Do you thrive on helping others, offering advice, and solving problems? Are you passionate...
Bilingual Customer Service Insurance Advisor - Work from Home, Halifax
- Halifax, NS (11 miles from Fall River, NS)
- 8 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 8 days ago
Are you ready to take the next step in your career? Are you fluent bilingual English and French? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance...
Remote Work- Dartmouth, NS (10 miles from Fall River, NS)
- 17 days ago
- Dartmouth, NS (10 miles from Fall River, NS)
- 17 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Customer Service Representative
- Halifax, NS (11 miles from Fall River, NS)
- 22 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 22 days ago
We are seeking a highly motivated, detailed-orientation and customer-focused Financial Service Customer Service Representative (CSR) to join our growing team....
Customer Service Representative - Halifax (YHZ)
- Goffs, NS (6 miles from Fall River, NS)
- 22 days ago
- Goffs, NS (6 miles from Fall River, NS)
- 22 days ago
Please note that this only applies to the Customer Service Representative position....
Customer Service Representative
- Halifax, NS (11 miles from Fall River, NS)
- 29 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 29 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Halifax, NS (11 miles from Fall River, NS)
- 29 days ago
- Halifax, NS (11 miles from Fall River, NS)
- 29 days ago
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Halifax keeps growing and provides our team members with...
Overnight Customer Service Representative -ACT
- Fall River, NS
- 29 days ago
- Fall River, NS
- 29 days ago
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount...
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fall River, NS
Highest Education Level
Customer Service Representatives in Fall River, NS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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