Customer Service Representative Jobs in Nova Scotia
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store 6002520: 220 Cobequid Road, Lower Sackville, Nova Scotia B4C 3P3 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer...
Work Location: Bridgewater, Nova Scotia, Canada Hours: 37.5 Line of Business: TD Wealth Pay Details: $38,300 - $51,700 CADThis role is eligible for commission based earnings. TD is committed to...
As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities for fast career advancement Task variety Weekly pay Night shift premium Employee Discount...
Requisition ID: 44607 Career Group: Store Careers Job Category: Retail - Store Travel Requirements: Country: Canada (CA) Province: Nova Scotia (CA-NS) City: Halifax Location: 0128 Clayton Park...
Client Service Associate (CSA) - Planning and Scheduling - Full-time
- Halifax, NS
- 5 days ago
- Halifax, NS
- 5 days ago
Requisition Details : Employment Status: Regular, Full-time (1.0 FTE) Program Name: Visiting Nursing Number of Hours Bi-Weekly: 75 Work Schedule: Days with an evening and weekends rotation (7-3pm...
Store 6002071: 5477 Prospect Road, New Minas, Nova Scotia B4N 3K9 Customer Service Representative As a Customer Service Representative, you will enjoy: Flexible schedules Large, stable employer Opportunities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkClient Service Associate (CSA) Team Lead - Full-time
- Yarmouth, NS
- 8 days ago
- Yarmouth, NS
- 8 days ago
Requisition Details: Employment Status: Regular, Full-time (1.0 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 75 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit:...
Requisition ID: 179734 Career Group: Pharmacy Careers Job Category: Retail - Front End Travel Requirements: 0 - 10% Job Type: Full-Time Country: Canada (CA) Province: Nova Scotia City: Dartmouth...
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWe are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkWe are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkProvides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...
Remote - Customer Service Sales - Kingston-Greenwood, NS
- Greenwood, NS
- 15 days ago
- Greenwood, NS
- 15 days ago
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding customer...
Remote WorkCustomer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Nova Scotia
Highest Education Level
Customer Service Representatives in Nova Scotia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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