Customer Service Representative Jobs in West Fargo, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Job
- Fargo, ND (6 miles from West Fargo, ND)
- 3 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 3 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 1345...
Manager, Sales and Customer Service
- Fargo, ND (6 miles from West Fargo, ND)
- 4 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 4 days ago
Id : 73771, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...039, ExternalPostedStartDate : 2025-04-11T11:30:23...
- Fargo, ND (6 miles from West Fargo, ND)
- 5 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 5 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 9 days ago
Spherion Staffing is looking for an experienced Customer Service Representative in Fargo....
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
Shift: INSERT SHIFT HERE Guaranteed Hours Job Duties Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company...
Part-Time Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 10 days ago
We are currently seeking a highly motivated, self-directed Part-Time Customer Service Representative to join our team in Fargo, ND! Flexible daytime schedule!...
Distribution Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 12 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 12 days ago
Spherion Staffing has a full time opening for a Customer Service Representative....
- Fargo, ND (6 miles from West Fargo, ND)
- 12 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative Insurance $45,000 - $50,000 Year DOE
- Moorhead, MN (11 miles from West Fargo, ND)
- 13 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 13 days ago
A well-established Moorhead - Fargo Area Insurance Agency is seeking a Customer Service Representative to join their team....
Customer Service Representative
- Fargo, ND (6 miles from West Fargo, ND)
- 13 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 13 days ago
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals....
U-Box Customer Care Representative (CDL)
- Fargo, ND (6 miles from West Fargo, ND)
- 16 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 16 days ago
Location: 5523 53rd Ave S, Fargo, North Dakota 58104 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Representative
- Moorhead, MN (11 miles from West Fargo, ND)
- 20 days ago
- Moorhead, MN (11 miles from West Fargo, ND)
- 20 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Rep(01861) - 1700 32nd Ave S
- Fargo, ND (6 miles from West Fargo, ND)
- 23 days ago
- Fargo, ND (6 miles from West Fargo, ND)
- 23 days ago
Domino's Pizza is looking for customer service representatives/pizza makers for our growing team....
Demographic Data for West Fargo, ND
Moving to West Fargo, ND? Find some basic demographic data about West Fargo, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in West Fargo, ND
Highest Education Level
Customer Service Representatives in West Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »