Customer Service Representative Jobs in Minot, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Cafe Sales Associate Location: Minot, ND, United States Date Posted: Mar 5, 2025 Brand: On the Run Salary: $15 Hiring Brand Description On the Run is owned and operated by Parkland Corporation....
Customer Service/Inside Sales Representative - 3 - Stevens Equipment Supply
- Minot, ND
- 6 days ago
- Minot, ND
- 6 days ago
COME JOIN AN AMAZING TEAM! WE WANT TO OFFER YOU A CAREER, NOT JUST A JOB! Stevens Equipment Supply, a member of Daikin Industries Inc., is a wholesale distributor of equipment, parts, and...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Responsive recruiter Benefits: Employee discounts Opportunity for advancement Training & development We are looking for someone who thrives in a welcoming, customer service-oriented environment...
Customer Service Representative Afternoons and Weekends
- Minot, ND
- 90+ days ago
- Minot, ND
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Customer Service Representative Over Nights and Weekends
- Minot, ND
- 90+ days ago
- Minot, ND
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Demographic Data for Minot, ND
Moving to Minot, ND? Find some basic demographic data about Minot, ND below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Minot, ND
Highest Education Level
Customer Service Representatives in Minot, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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