Customer Service Representative Jobs in Mandan, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Mandan, ND
- 1 hour ago
- Mandan, ND
- 1 hour ago
Location Mandan Job Description: Join the Gate City Bank Team at Mandan! Are you ready to make a difference in the financial lives of others while growing your career? At Gate City Bank, were...
- Bismarck, ND (13 miles from Mandan, ND)
- 16 hours ago
- Bismarck, ND (13 miles from Mandan, ND)
- 16 hours ago
Summary of Work The Customer Service Representative is responsible for answering and assisting incoming telephone calls from injured workers, employers, medical providers, and other insurance companies...
Morning Customer Service Representative 8am-6pm
- Bismarck, ND (13 miles from Mandan, ND)
- 1 day ago
- Bismarck, ND (13 miles from Mandan, ND)
- 1 day ago
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
Wilson Language Training Customer Success Specialist in Bismarck , North Dakota Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Early Morning Customer Service Representative 5am-1pm
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 2 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Bismarck, ND (13 miles from Mandan, ND)
- 4 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 4 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- Bismarck, ND (13 miles from Mandan, ND)
- 4 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 4 days ago
WindStream Communications Analyst II-Customer Service in Bismarck , North Dakota Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Customer Service Representative-Bismarck ND
- Bismarck, ND (13 miles from Mandan, ND)
- 6 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 6 days ago
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
Customer Service Representative
- Bismarck, ND (13 miles from Mandan, ND)
- 9 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 9 days ago
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative
- Bismarck, ND (13 miles from Mandan, ND)
- 11 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 11 days ago
Customer Service Representative in Bismarck , North Dakota Summary: Norsk Lithium seeks a dedicated and customer-focused Customer Service Representative to join our team....
- Bismarck, ND (13 miles from Mandan, ND)
- 12 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 12 days ago
Wilson Language Training Customer Support Specialist in Bismarck , North Dakota Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Customer Service Representative, Target
- Bismarck, ND (13 miles from Mandan, ND)
- 19 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 19 days ago
Job Summary A successful Customer Service Representative is a motivated self-starter who can work independently with a strong focus on achieving company business goals....
Medical Customer Customer Service and Phlebotomy roles
- Bismarck, ND (13 miles from Mandan, ND)
- 28 days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 28 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
Conducts call monitoring when needed to get information for operational questions....
Customer Care Rep. - Automotive
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
- Bismarck, ND (13 miles from Mandan, ND)
- 30+ days ago
Vontier Customer Care Rep. - Automotive in Bismarck , North Dakota The Customer Care Specialist, reporting directly to the CS Supervisor, is a critical link to strong communications and sales...
Demographic Data for Mandan, ND
Moving to Mandan, ND? Find some basic demographic data about Mandan, ND below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Mandan, ND
Highest Education Level
Customer Service Representatives in Mandan, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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