Customer Service Representative Jobs in Fargo, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Specialist
- West Fargo, ND (6 miles from Fargo, ND)
- 11 days ago
- West Fargo, ND (6 miles from Fargo, ND)
- 11 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Associate Customer Service Representative (Remote - April 2025)
- Fargo, ND
- 1 day ago
- Fargo, ND
- 1 day ago
All about us You likely know us as an insurance company, but that’s just a portion of what we do! Hundreds of thousands of North Dakotans trust us to provide them with personalized service and...
Remote WorkOverview Come and work for Envoy Air, an American Airlines Group Company, at Hector International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Teller / Customer Service Representative - Part-Time (30-39 hrs/wk)
- Moorhead, MN (8 miles from Fargo, ND)
- 2 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 2 days ago
Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown! Are you ready to make a difference in the financial lives of others while growing your career? At...
Customer Account Representative
- Moorhead, MN (8 miles from Fargo, ND)
- 3 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 3 days ago
Customer Account Representative Who We Are At Home Choice!, we believe in making home shopping simple, convenient, and accessible for everyone. We put the buying power in our customers' hands...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
About Lovesac: We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Req ID: 453257 Address: 3220 39th St S. Fargo, ND, 58104 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Fargo, ND
- 9 days ago
- Fargo, ND
- 9 days ago
Location Fargo Village West Job Description: Explore Your Future with Gate City Bank Fargo Village West! Are you passionate about delivering exceptional customer service and excited about making a...
Store 2746454: 1020 19th Avenue N, Fargo, North Dakota 58102 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Spherion Staffing has a Customer Service position in a warehouse environment. The Customer Service Associate is responsible for packing and unpacking outgoing and incoming package shipments while...
Teller / Customer Service Representative
- Moorhead, MN (8 miles from Fargo, ND)
- 14 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 14 days ago
Teller / Customer Service Representative 3.8 3.8 out of 5 stars Moorhead, MN Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown!...
Teller / Customer Service Representative - Full-Time
- Moorhead, MN (8 miles from Fargo, ND)
- 16 days ago
- Moorhead, MN (8 miles from Fargo, ND)
- 16 days ago
Location Moorhead Downtown Job Description: Join the Gate City Bank Team at Moorhead Downtown! Are you ready to make a difference in the financial lives of others while growing your career? At...
At Homesense, were helping people let their personality shine in their home. Were out to bring high-quality and unique pieces to stores throughout the country. Like our stores, our work...
Location Fargo Corporate Office Job Description: Join Our Team as an Insurance Agency Client Services Associate at Gate City Bank! At Gate City Bank, were not just looking for team members were...
Demographic Data for Fargo, ND
Moving to Fargo, ND? Find some basic demographic data about Fargo, ND below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Fargo, ND
Highest Education Level
Customer Service Representatives in Fargo, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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