Customer Service Representative Jobs in Dickinson, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Airport Customer Service Agent NDDIK - UA, 11120 42nd St. SW, Dickinson, North Dakota, United States of America Req #855 Thursday, November 7, 2024 Job Summary As a customer service agent you are...
Customer Service Attendant - Hiring Immediately! **Entry-Level, No Experience Required! Weekly Pay and Benefits!** Location: Dickinson, ND Pay Rate: $20.00/hour Immediate openings available now!...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Dickinson, ND
- 9 days ago
- Dickinson, ND
- 9 days ago
Location Dickinson Job Description: Explore Your Future with Gate City Bank - Dickinson! Are you passionate about delivering exceptional customer service and excited about making a positive impact...
Teller / Customer Service Representative - Part-Time (20-29 hrs/wk)
- Dickinson, ND
- 9 days ago
- Dickinson, ND
- 9 days ago
Location Dickinson Cashwise Job Description: Join the Gate City Bank Team in Dickinson Cashwise! Are you ready to make a difference in the financial lives of others while growing your career? At...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Dickinson, ND
- 11 days ago
- Dickinson, ND
- 11 days ago
Location Dickinson Job Description: Explore Your Future with Gate City Bank Dickinson! Are you passionate about delivering exceptional customer service and excited about making a positive impact...
Job Summary: Dacotah Insurance is an established, growth-oriented insurance agency with a team of highly motivated individuals. We are seeking an individual to enhance customer relationships and...
Demographic Data for Dickinson, ND
Moving to Dickinson, ND? Find some basic demographic data about Dickinson, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Dickinson, ND
Highest Education Level
Customer Service Representatives in Dickinson, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »