Customer Service Representative Jobs in Bismarck, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Job ID Number** R5163 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the next level!...
**Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading...
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
Customer Service Representative Clerical Bismarck, ND, US Today Requisition ID: 1649 About Company: "Do what makes your heart sing." - Dr....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Remote Work(7859) Customer Service & Operations Technician- American Welding & Gas Inc.
- Mandan, ND (13 miles from Bismarck, ND)
- 14 days ago
- Mandan, ND (13 miles from Bismarck, ND)
- 14 days ago
American Welding & Gas, Inc. - Thoroughbred Industrial Cylinder Exchange Division has an IMMEDIATE opening for a Customer Service & Operations Tech at our distribution facility in Georgetown, KY....
Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Sr...
Teller / Customer Service Representative - Part-Time (15-19 hrs/wk)
- Bismarck, ND
- 17 days ago
- Bismarck, ND
- 17 days ago
Location Bismarck Downtown Job Description: Explore Your Future with Gate City Bank Bismarck Downtown! Are you passionate about delivering exceptional customer service and excited about making a...
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Bismarck, ND TEST CENTER ADDRESS: 4503 Coleman St #207 What...
Do you like to be on the phone talking with Customers? Prefer a fast paced environment? Get satisfaction by helping people solve problems? Would you like a Casual Dress code and FUN work...
Customer Service Rep(01873) - 1031 South Washington Street
- Bismarck, ND
- 90+ days ago
- Bismarck, ND
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Bismarck, ND
Moving to Bismarck, ND? Find some basic demographic data about Bismarck, ND below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bismarck, ND
Highest Education Level
Customer Service Representatives in Bismarck, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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