Customer Service Representative Jobs in Bismarck, ND
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative-Bismarck ND - Urgently Hiring
- Bismarck, ND
- 16 hours ago
- Bismarck, ND
- 16 hours ago
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member...
Wilson Language Training Customer Success Specialist in Bismarck , North Dakota Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Early Morning Customer Service Representative 5am-1pm
- Bismarck, ND
- 2 days ago
- Bismarck, ND
- 2 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Bismarck, ND
- 3 days ago
- Bismarck, ND
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
WindStream Communications Analyst II-Customer Service in Bismarck , North Dakota Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers...
Customer Service Representative $18/hr + Express Employment is partnering with a local business to fill a Front Office Customer Representative Position....
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative in Bismarck , North Dakota Summary: Norsk Lithium seeks a dedicated and customer-focused Customer Service Representative to join our team....
Wilson Language Training Customer Support Specialist in Bismarck , North Dakota Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
Job Summary A successful Customer Service Representative is a motivated self-starter who can work independently with a strong focus on achieving company business goals....
Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673
- Bismarck, ND
- 25 days ago
- Bismarck, ND
- 25 days ago
Wolters Kluwer Customer Service Technical Specialist (Functional Application Support) - Hybrid R0046673 in Bismarck , North Dakota Customer Service Technical Specialist (Functional Application...
Customer Service Attendant - Weekly Pay, Full-Time! Location: Bismarck, ND Rate: $20.00/hour At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled...
Medical Customer Customer Service and Phlebotomy roles
- Bismarck, ND
- 27 days ago
- Bismarck, ND
- 27 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Conducts call monitoring when needed to get information for operational questions....
Demographic Data for Bismarck, ND
Moving to Bismarck, ND? Find some basic demographic data about Bismarck, ND below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Bismarck, ND
Highest Education Level
Customer Service Representatives in Bismarck, ND offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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