Customer Service Representative Jobs in Winston Salem, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 hours ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 16 hours ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 16 hours ago
Description We are seeking a motivated Customer Service Representative....
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Service Representatives are self-motivated and driven by a desire to exceed expectations....
Senior Registered Client Service Associate (Greensboro, NC)
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 2 days ago
Raymond James Financial, Inc. Senior Registered Client Service Associate (Greensboro, NC) in Greensboro , North Carolina Job Description Responsibilities: Receive visitors and respond accurately...
Customer Service Rep - Repair Operations
- Rural Hall, NC (10 miles from Winston Salem, NC)
- 2 days ago
- Rural Hall, NC (10 miles from Winston Salem, NC)
- 2 days ago
About the Role Location United States of America North Carolina Rural Hall Company Siemens Energy, Inc. Organization Gas Services Business Unit Central Full / Part time Full-time Experience Level...
Preferred Skills, Capabilities & Experiences : Healthcare Experience Pharmacy Experience Call Center Experience For URAC accredited areas, the following professional competencies apply: Associates in...
Personal Line Customer Service Representative
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 3 days ago
Brown & Brown is s eeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC....
Customer Service Support Coordinator
- High Point, NC (16 miles from Winston Salem, NC)
- 3 days ago
- High Point, NC (16 miles from Winston Salem, NC)
- 3 days ago
Customer Service Support Coordinator The Company: Hooker Furniture Corporation (HOFT), in its 100th year of business, is a designer, marketer and importer of case goods (wooden and metal...
Bilingual Customer Support Specialist
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 5 days ago
Bilingual Customer Support Specialist PartnerHero Greensboro, NC Remote About Us A little about us. We connect talented people globally with innovative companies who want to build, transform, and...
Remote WorkModels and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - No Experience Required
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
Customer Service - No Experience Required compensation: Earn $19 per hour with additional Bonus No experience is required, hiring immediately. Immediate Remote Opportunities: Start your career...
Remote WorkCustomer Service Representative (2nd Shift: Mon-Fri 12 PM-9PM)
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 6 days ago
Job Overview: We are looking for a Customer Service Representative to join our Customer Service team....
- Greensboro, NC (24 miles from Winston Salem, NC)
- 7 days ago
- Greensboro, NC (24 miles from Winston Salem, NC)
- 7 days ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Demographic Data for Winston Salem, NC
Moving to Winston Salem, NC? Find some basic demographic data about Winston Salem, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Winston Salem, NC
Highest Education Level
Customer Service Representatives in Winston Salem, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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