Customer Service Representative Jobs in Waynesville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Relief Customer Service Representative Driver
- Canton, NC (13 miles from Waynesville, NC)
- 2 days ago
- Canton, NC (13 miles from Waynesville, NC)
- 2 days ago
The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Representative
- Clyde, NC (4 miles from Waynesville, NC)
- 4 days ago
- Clyde, NC (4 miles from Waynesville, NC)
- 4 days ago
Customer Service Representative Customer Service Representative locations Clyde, NC time type Part time posted on Posted 2 Days Ago job requisition id R......
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 5 days ago
- Gatlinburg, TN (24 miles from Waynesville, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Represetantive
- Sylva, NC (20 miles from Waynesville, NC)
- 9 days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Rep(07439) - 1336 E Main St
- Sylva, NC (20 miles from Waynesville, NC)
- 10 days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 10 days ago
Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...
Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...
Description Introduction Schedule: This position will be a float position and will work varying shifts (days, evenings, nights, and possibly weekends). Last year our HCA Healthcare colleagues...
Customer Service Representative, Americas
- Candler, NC (18 miles from Waynesville, NC)
- 29 days ago
- Candler, NC (18 miles from Waynesville, NC)
- 29 days ago
We're looking for our next Customer Service Representative who will be responsible for order management including processing the customer requirements into sales orders for manufacturing and shipments...
Description Schedule: PRN (As Needed) | Must Be Available To Cover Varying Shifts Including Afternoons, Nights and Weekends Do you want to join an organization that invests in you as a Customer...
Customer Service Representative
- Sylva, NC (20 miles from Waynesville, NC)
- 30+ days ago
- Sylva, NC (20 miles from Waynesville, NC)
- 30+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (CSR)- Commission
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
Overview: The Customer Service Representative (CSR) builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....
Customer Service Rep(08807) - 78 New Cycle Hwy
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Customer Service/Cashiers/ Hospitality
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
- Canton, NC (13 miles from Waynesville, NC)
- 60+ days ago
This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products,...
Customer Service Rep(07488) - 16 Cherokee Crossing
- Cherokee, NC (11 miles from Waynesville, NC)
- 90+ days ago
- Cherokee, NC (11 miles from Waynesville, NC)
- 90+ days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more?...
Demographic Data for Waynesville, NC
Moving to Waynesville, NC? Find some basic demographic data about Waynesville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waynesville, NC
Highest Education Level
Customer Service Representatives in Waynesville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Energetic
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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