Customer Service Representative Jobs in Wake Forest, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Digital Customer Service Associate
- Durham, NC (19 miles from Wake Forest, NC)
- 17 hours ago
- Durham, NC (19 miles from Wake Forest, NC)
- 17 hours ago
['Total Wine & More', '3.3', 'Digital Customer Service Associate', 'Apply on employer site', 'Apply now', 'Durham, NC'][]
Customer Service Associate Job
- Durham, NC (19 miles from Wake Forest, NC)
- 19 hours ago
- Durham, NC (19 miles from Wake Forest, NC)
- 19 hours ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Zips Car Wash located at 1031...
Client Service Specialist - Hybrid (Raleigh, NC.)
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career thats making a bigger impact on the world? At OneDigital, we are on a...
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
R10064227 Counter Sales Associate (Open) Location: Raleigh, NC - Retail shop How will you CONTRIBUTE and GROW? Discover an exciting Career with AIRGAS!! We have immediate openings and we want you...
Pharmacy Customer Service Associate
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote Customer Support Rep No Calls, Just Emails & Chats
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...
Remote WorkPart Time Customer Service Clerk
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
- Morrisville, NC (17 miles from Wake Forest, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
Wilson Language Training Customer Success Specialist in Raleigh , North Carolina Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...
Customer Service And Sales In Costco - Brand Ambassador - Up To $30/HR
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 1 day ago
un CUSTOMER SERVICE AND SALES IN COSTCO - BRAND AMBASSADOR - UP TO $30/HR (Raleigh, NC) image 1 of 1 compensation: Opportunity to earn up to $30/hour based on performance (see pay scale) ZIPFIZZ...
Customer Account Representative
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
- Durham, NC (19 miles from Wake Forest, NC)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Medical Screener - Reception Technician (Customer Service)
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Automotive Customer Service Advisor
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
Collaboration Opportunities: Team Leads work directly with our Supervisors and Customer Service Representatives (CSR's) to assist with providing support to health plan members, providers and/or their...
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
WindStream Communications Analyst II-Customer Service in Raleigh , North Carolina Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to...
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
- Raleigh, NC (14 miles from Wake Forest, NC)
- 3 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Demographic Data for Wake Forest, NC
Moving to Wake Forest, NC? Find some basic demographic data about Wake Forest, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wake Forest, NC
Highest Education Level
Customer Service Representatives in Wake Forest, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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