Customer Service Representative Jobs in Newell, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Warehouse Customer Service Representative (Bilingual)
- Charlotte, NC (7 miles from Newell, NC)
- 1 hour ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 hour ago
Schedule: FT Job Type: On-site Salary Type: Hourly Req #: 1285 About the Role We are seeking a skilled bilingual customer service representative to join our team....
Warehouse Customer Service Representative
- Charlotte, NC (7 miles from Newell, NC)
- 1 hour ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 hour ago
Schedule: FT Job Type: On-site Salary Type: Hourly Req #: 1285 About the Role We are seeking a skilled customer service representative to join our team....
Retail Customer Service Leader (Front End Leader)
- Charlotte, NC (7 miles from Newell, NC)
- 2 hours ago
- Charlotte, NC (7 miles from Newell, NC)
- 2 hours ago
MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
- Charlotte, NC (7 miles from Newell, NC)
- 2 hours ago
- Charlotte, NC (7 miles from Newell, NC)
- 2 hours ago
Title: Customer Service Representative Location: Charlotte, NC Pay Rate: $16-18/HR Company Summary: Our client is a proven leader in the Low Voltage/Security industry, offering a professional level...
Customer Service Representative
- Charlotte, NC (7 miles from Newell, NC)
- 14 hours ago
- Charlotte, NC (7 miles from Newell, NC)
- 14 hours ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Clinical Engineering Customer Advocate - Atrium Health Remote FT Days
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
You must live in one of the following states to be considered for this remote opportunity: AL, CO, FL, GA, ID, KS, KY, ME, MI, NC, SC, VA, VT PRIMARY PURPOSE Provides system-wide HTM logistical...
Remote WorkAssociate Client Advocate - Commercial Insurance (Real Estate, Hospitality, & Leisure)
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
This position is a client-facing role responsible for directly supporting commercial property & casualty insurance client relationship management efforts and coordinating all service activity at...
Customer Service Person Needed
- Mooresville, NC (19 miles from Newell, NC)
- 1 day ago
- Mooresville, NC (19 miles from Newell, NC)
- 1 day ago
We are a local distribution center located in Mooresville NC looking for a customer service person to be involved in all aspects of running our business. Data entry, inventory control, hands on...
- Huntersville, NC (10 miles from Newell, NC)
- 1 day ago
- Huntersville, NC (10 miles from Newell, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Charlotte, NC (12 miles from Newell, NC)
- 1 day ago
- Charlotte, NC (12 miles from Newell, NC)
- 1 day ago
Req ID: 458843 Address: 2603 Sam Wilson Rd Charlotte, NC, 28214 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Part Time Customer Service Clerk
- Indian Land, SC (21 miles from Newell, NC)
- 1 day ago
- Indian Land, SC (21 miles from Newell, NC)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
Customer Service/BDC Representative - Full Time
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
Customer Service/BDC Representative - Full Time Customer Service/BDC Representative - Full Time locations Honda of Concord time type Full time posted on Posted 3 Days Ago job requisition id...
Airport Customer Service Agent - CLT Air Canada
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
- Charlotte, NC (7 miles from Newell, NC)
- 1 day ago
General information Job Title Airport Customer Service Agent - CLT Air Canada Date Friday, April 18, 2025 State North Carolina City Charlotte Base Pay Rate: $ 16.00 Full/Part Time Full Time Exempt...
Customer Service Representative
- Charlotte, NC (7 miles from Newell, NC)
- 2 days ago
- Charlotte, NC (7 miles from Newell, NC)
- 2 days ago
The Customer Service Representative (CSR) is responsible for providing world-class order-to-invoice customer satisfaction, to include order entry and confirmation, communication of shipment details,...
Bilingual Customer Service Specialist (Spanish) (Zone)
- Charlotte, NC (7 miles from Newell, NC)
- 2 days ago
- Charlotte, NC (7 miles from Newell, NC)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Newell, NC
Highest Education Level
Customer Service Representatives in Newell, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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