Customer Service Representative Jobs in Mills River, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 69 Jobs

Store Customer Service Specialist

  • Black Mountain, NC (24 miles from Mills River, NC)
  • 4 hours ago
  • Black Mountain, NC (24 miles from Mills River, NC)
  • 4 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Account Representative - Diabetes

  • Asheville, NC (15 miles from Mills River, NC)
  • 12 hours ago
  • Asheville, NC (15 miles from Mills River, NC)
  • 12 hours ago

Your Primary Responsibilities We are currently seeking a Customer Service Representative....

Customer Service Sales Representative

  • Fletcher, NC (8 miles from Mills River, NC)
  • 1 day ago
  • Fletcher, NC (8 miles from Mills River, NC)
  • 1 day ago

7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Customer Account Representative

  • Asheville, NC (15 miles from Mills River, NC)
  • 2 days ago
  • Asheville, NC (15 miles from Mills River, NC)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Full Time Assistant Customer Service Manager DLT

  • Hendersonville, NC (5 miles from Mills River, NC)
  • 4 days ago
  • Hendersonville, NC (5 miles from Mills River, NC)
  • 4 days ago

Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...

Customer Service Representative, Cardiology

  • Hendersonville, NC (5 miles from Mills River, NC)
  • 4 days ago
  • Hendersonville, NC (5 miles from Mills River, NC)
  • 4 days ago

Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Customer Service Representative (CSR) -- Physician Practice

  • Brevard, NC (14 miles from Mills River, NC)
  • 4 days ago
  • Brevard, NC (14 miles from Mills River, NC)
  • 4 days ago

Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Doughnut Maker/FOH Customer Service

  • Asheville, NC (15 miles from Mills River, NC)
  • 5 days ago
  • Asheville, NC (15 miles from Mills River, NC)
  • 5 days ago

Doughnut making and FOH customer service positions. Dough is a highly skilled and early morning position. Some responsibilities include but are not limited to: mixing and rolling dough, cutting...

Customer Service Representative

  • Arden, NC (6 miles from Mills River, NC)
  • 5 days ago
  • Arden, NC (6 miles from Mills River, NC)
  • 5 days ago

Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Customer Service Representative I to...

Pharmacy Customer Service Associate

  • Brevard, NC (14 miles from Mills River, NC)
  • 7 days ago
  • Brevard, NC (14 miles from Mills River, NC)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Experience Coordinator - Asheville NC

  • Asheville, NC (15 miles from Mills River, NC)
  • 7 days ago
  • Asheville, NC (15 miles from Mills River, NC)
  • 7 days ago

WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...

PT Customer Service Leader

  • Asheville, NC (15 miles from Mills River, NC)
  • 8 days ago
  • Asheville, NC (15 miles from Mills River, NC)
  • 8 days ago

PT Customer Service Leader Posting Date: 04/10/2025 Location: Asheville, NC Category/Area of Expertise: Retail Operations Job Requisition: 400834 Address: USA-NC-Asheville-901 Smokey Park Hwy...

Core Customer Service Rep (148)

  • Slater, SC (24 miles from Mills River, NC)
  • 8 days ago
  • Slater, SC (24 miles from Mills River, NC)
  • 8 days ago

The role of a Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...

Customer Service Rep (148)

  • Marietta, SC (21 miles from Mills River, NC)
  • 8 days ago
  • Marietta, SC (21 miles from Mills River, NC)
  • 8 days ago

The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...

Amazon Locker+ Customer Service Associate

  • Hendersonville, NC (5 miles from Mills River, NC)
  • 9 days ago
  • Hendersonville, NC (5 miles from Mills River, NC)
  • 9 days ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Demographic Data for Mills River, NC

Moving to Mills River, NC? Find some basic demographic data about Mills River, NC below.


Local
National
7,728
201
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Mills River, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Mills River, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Mills River, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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