Customer Service Representative Jobs in Lexington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor Part Time
- High Point, NC (19 miles from Lexington, NC)
- 11 hours ago
- High Point, NC (19 miles from Lexington, NC)
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Part-Time Remote Customer Service Representative
- Advance, NC (20 miles from Lexington, NC)
- 23 hours ago
- Advance, NC (20 miles from Lexington, NC)
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Service Rep(08977) - 609 W Main St
- Rockwell, NC (20 miles from Lexington, NC)
- 1 day ago
- Rockwell, NC (20 miles from Lexington, NC)
- 1 day ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Representative (Loan Consutlant II)
- Lexington, NC
- 3 days ago
- Lexington, NC
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Pharmacy Customer Service Assoc. Cert
- High Point, NC (19 miles from Lexington, NC)
- 3 days ago
- High Point, NC (19 miles from Lexington, NC)
- 3 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Pharmacy Customer Service Associate
- Salisbury, NC (14 miles from Lexington, NC)
- 3 days ago
- Salisbury, NC (14 miles from Lexington, NC)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Winston Salem, NC (18 miles from Lexington, NC)
- 4 days ago
- Winston Salem, NC (18 miles from Lexington, NC)
- 4 days ago
Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Thomasville, NC (10 miles from Lexington, NC)
- 5 days ago
- Thomasville, NC (10 miles from Lexington, NC)
- 5 days ago
PT Customer Service Leader Posting Date: 04/12/2025 Location: Thomasville, NC Category/Area of Expertise: Retail Operations Job Requisition: 427188 Address: USA-NC-Thomasville-902 W Cooksey Dr...
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
- Troy, NC (24 miles from Lexington, NC)
- 10 days ago
- Troy, NC (24 miles from Lexington, NC)
- 10 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Position Overview: Siemens Mobility is seeking a highly analytical and detail-oriented Demand Planner to join our Customer Service division. The ideal candidate will have proven experience with...
Customer Service Rep(07489) - 1003 High Point Rd
- Randleman, NC (23 miles from Lexington, NC)
- 18 days ago
- Randleman, NC (23 miles from Lexington, NC)
- 18 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Transit Customer Service Specialist
- High Point, NC (19 miles from Lexington, NC)
- 18 days ago
- High Point, NC (19 miles from Lexington, NC)
- 18 days ago
Job Description WHO WE ARE At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not...
Demographic Data for Lexington, NC
Moving to Lexington, NC? Find some basic demographic data about Lexington, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Lexington, NC
Highest Education Level
Customer Service Representatives in Lexington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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