Customer Service Representative Jobs in Jacksonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Topsail Beach, NC (16 miles from Jacksonville, NC)
- 7 days ago
- Topsail Beach, NC (16 miles from Jacksonville, NC)
- 7 days ago
un Hospitality customer service (Topsail Beach) Jolly Roger Inn and Pier 803 Ocean Blvd. near P.O. box 3008 compensation: DOE employment type: job title: Hospitality Customer service We are...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep (5617) - 2543 Onslow Dr.
- Jacksonville, NC
- 10 days ago
- Jacksonville, NC
- 10 days ago
Company DescriptionAt Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
6149 - Jacksonville NC - 2900 New Bern Highway, Jacksonville, North Carolina, 28546 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide...
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
Customer Service Rep(08941) Surf City, NC
- Surf City, NC (16 miles from Jacksonville, NC)
- 12 days ago
- Surf City, NC (16 miles from Jacksonville, NC)
- 12 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (8954) - 604 Cedar Point Blvd
- Swansboro, NC (22 miles from Jacksonville, NC)
- 12 days ago
- Swansboro, NC (22 miles from Jacksonville, NC)
- 12 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Rep(08931) - 15489 hwy 17 n
- Hampstead, NC (22 miles from Jacksonville, NC)
- 26 days ago
- Hampstead, NC (22 miles from Jacksonville, NC)
- 26 days ago
Company Description Job Description Customer Service Reps duties include answering phones,handling carry out customers,general cleaning of store as well as stocking makeline. One pair of stud...
Member Service Representative (Full-Time) - Yopp Rd - Jacksonville
- Jacksonville, NC
- 45+ days ago
- Jacksonville, NC
- 45+ days ago
Member Service Representative (Full-Time) - Yopp Rd - Jacksonville Jacksonville, NC, United States (On-site) Job Description To provide members and prospective members the full range of products...
Customer Service Rep (8901) - 2222 Gum Branch Rd
- Jacksonville, NC
- 45+ days ago
- Jacksonville, NC
- 45+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Benefits: Competitive salary Employee discounts Opportunity for advancement Training & development Your Purpose: Doing taxes is much more than filling in some forms. For most Americans, their tax...
Customer Service Rep (8929) - 3311 Richlands Hwy
- Jacksonville, NC
- 60+ days ago
- Jacksonville, NC
- 60+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Team Member - Surf City, NC (NC0113)
- Surf City, NC (16 miles from Jacksonville, NC)
- 60+ days ago
- Surf City, NC (16 miles from Jacksonville, NC)
- 60+ days ago
Job Details Job Location : Hamstead, NC Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description...
Customer Service Rep (8959) - 8106 Richlands Hwy
- Richlands, NC (9 miles from Jacksonville, NC)
- 60+ days ago
- Richlands, NC (9 miles from Jacksonville, NC)
- 60+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Rep (8808) - 100 NC Hwy 172
- Hubert, NC (14 miles from Jacksonville, NC)
- 60+ days ago
- Hubert, NC (14 miles from Jacksonville, NC)
- 60+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Demographic Data for Jacksonville, NC
Moving to Jacksonville, NC? Find some basic demographic data about Jacksonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jacksonville, NC
Highest Education Level
Customer Service Representatives in Jacksonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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