Customer Service Representative Jobs in Jacksonville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
., Jacksonville, North Carolina 28540 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Location: 6930 Western Blvd, Jacksonville, North Carolina 28546 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
Customer Service Representative
- Cape Carteret, NC (22 miles from Jacksonville, NC)
- 11 days ago
- Cape Carteret, NC (22 miles from Jacksonville, NC)
- 11 days ago
Customer Service Representative....
Customer Service Team Member-Framing Department (Part Time)
- Jacksonville, NC
- 14 days ago
- Jacksonville, NC
- 14 days ago
Customer Service Team Member-Framing Department (Part Time) 3.4 3.4 out of 5 stars Jacksonville, NC Store - JACKSONVILLE, NC Build customer relationships while creating a memorable framing...
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Team Member (Cook/Customer Service)
- Sneads Ferry, NC (15 miles from Jacksonville, NC)
- 17 days ago
- Sneads Ferry, NC (15 miles from Jacksonville, NC)
- 17 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 17 days ago
- Camp Lejeune, NC (11 miles from Jacksonville, NC)
- 17 days ago
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Member Service Representative (Part-Time) - Western-Jacksonville
- Jacksonville, NC
- 21 days ago
- Jacksonville, NC
- 21 days ago
Member Service Representative (Part-Time) - Western-Jacksonville Jacksonville, NC, United States (On-site) Job Description To provide members and prospective members the full range of products and...
Customer Service Rep (5996) - 2509 Piney Green Rd
- Jacksonville, NC
- 22 days ago
- Jacksonville, NC
- 22 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Rep (8808) - 100 NC Hwy 172
- Hubert, NC (14 miles from Jacksonville, NC)
- 22 days ago
- Hubert, NC (14 miles from Jacksonville, NC)
- 22 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Customer Service Rep (5998) -965 Old Folkstone Rd
- Sneads Ferry, NC (15 miles from Jacksonville, NC)
- 23 days ago
- Sneads Ferry, NC (15 miles from Jacksonville, NC)
- 23 days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Lead Customer Service Representative, Full or Part Time
- Jacksonville, NC
- 25 days ago
- Jacksonville, NC
- 25 days ago
Service Representative....
Customer Service Rep(08941) Surf City, NC
- Surf City, NC (16 miles from Jacksonville, NC)
- 45+ days ago
- Surf City, NC (16 miles from Jacksonville, NC)
- 45+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep (8954) - 604 Cedar Point Blvd
- Swansboro, NC (22 miles from Jacksonville, NC)
- 45+ days ago
- Swansboro, NC (22 miles from Jacksonville, NC)
- 45+ days ago
Company Description At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you...
Demographic Data for Jacksonville, NC
Moving to Jacksonville, NC? Find some basic demographic data about Jacksonville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jacksonville, NC
Highest Education Level
Customer Service Representatives in Jacksonville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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