Customer Service Representative Jobs in High Point, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Eyewear Customer Service/Sales Advisor Part Time
- High Point, NC
- 11 hours ago
- High Point, NC
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Overnight Customer Service Representative
- Greensboro, NC (14 miles from High Point, NC)
- 23 hours ago
- Greensboro, NC (14 miles from High Point, NC)
- 23 hours ago
Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Part-Time Remote Customer Service Representative
- Advance, NC (24 miles from High Point, NC)
- 23 hours ago
- Advance, NC (24 miles from High Point, NC)
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Support Specialist II (Spanish Speaking)
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 2 days ago
Role Details Type of Support: Outbound Phone Contract Duration: Full-time Work Schedule: Training - 9:00 am - 6:00 pm ET Monday - Friday | Production - between 9:00 am - 9:00 pm ET Days Off - To...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Winston Salem, NC (16 miles from High Point, NC)
- 2 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative (Loan Consutlant II)
- Lexington, NC (19 miles from High Point, NC)
- 3 days ago
- Lexington, NC (19 miles from High Point, NC)
- 3 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative
- Winston Salem, NC (10 miles from High Point, NC)
- 4 days ago
- Winston Salem, NC (10 miles from High Point, NC)
- 4 days ago
Store 2723205: 106 Hickory Tree Rd, Midway, North Carolina 27107 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 4 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 4 days ago
We are looking to add a Lead Customer Service Representative to our team at Ruff Housing!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Lexington, NC (19 miles from High Point, NC)
- 4 days ago
- Lexington, NC (19 miles from High Point, NC)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
Call center experience required. Effective verbal and written communication skills. Proficiency in Microsoft Office Suite. Ability to type while speaking to customers....
Customer Service Specialist - Now Hiring
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
- Winston Salem, NC (16 miles from High Point, NC)
- 5 days ago
Ready to deliver world-class customer service experiences? Doing so has never been a higher organizational priority nor, for that matter, have companies ever found it so hard to find people with...
- Thomasville, NC (8 miles from High Point, NC)
- 5 days ago
- Thomasville, NC (8 miles from High Point, NC)
- 5 days ago
PT Customer Service Leader Posting Date: 04/12/2025 Location: Thomasville, NC Category/Area of Expertise: Retail Operations Job Requisition: 427188 Address: USA-NC-Thomasville-902 W Cooksey Dr...
- Greensboro, NC (14 miles from High Point, NC)
- 5 days ago
- Greensboro, NC (14 miles from High Point, NC)
- 5 days ago
Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you...
Demographic Data for High Point, NC
Moving to High Point, NC? Find some basic demographic data about High Point, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in High Point, NC
Highest Education Level
Customer Service Representatives in High Point, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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