Customer Service Representative Jobs in Greenville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative (Loan Consultant I)
- Greenville, NC
- 1 day ago
- Greenville, NC
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
As a Pizza Hut Customer Service Representative, you'll take orders in person and by phone, cashier, serve customers, answer questions, and ensure our restaurant stays clean and ready for business....
Customer Service Representative (Loan Consultant I)
- Greenville, NC
- 2 days ago
- Greenville, NC
- 2 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Tarboro, NC (20 miles from Greenville, NC)
- 5 days ago
- Tarboro, NC (20 miles from Greenville, NC)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Chocowinity, NC (20 miles from Greenville, NC)
- 6 days ago
- Chocowinity, NC (20 miles from Greenville, NC)
- 6 days ago
FT Customer Service Leader Posting Date: 03/22/2025 Location: Chocowinity, NC Category/Area of Expertise: Retail Operations Job Requisition: 423352 Address: USA-NC-Chocowinity-160 Chocowinity Town...
PT Customer Service Leader Posting Date: 03/28/2025 Location: Greenville, NC Category/Area of Expertise: Retail Operations Job Requisition: 424569 Address: USA-NC-Greenville-2460 Stantonburg Road...
Customer Service Representative
- Winterville, NC (6 miles from Greenville, NC)
- 7 days ago
- Winterville, NC (6 miles from Greenville, NC)
- 7 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
- Greenville, NC
- 8 days ago
- Greenville, NC
- 8 days ago
Advertising Department: STUDENT INVOLVEMENT & LEADERSHIP Academic Term/Year: SUMMER 2025 Position Title: Self-Help Health Sciences Central Reservations Office Assistants / Student Customer Service...
JOIN ONE OF THE LEADING COMPANIES IN THE CALL CENTER INDUSTRY!**Come grow and challenge yourself with us and discover your full potential.**JOB SUMMARY**Focus Services is seeking motivated,...
- Washington, NC (20 miles from Greenville, NC)
- 8 days ago
- Washington, NC (20 miles from Greenville, NC)
- 8 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Locally owned and operated Bakery At Nothing Bundt Cakes, we refer to our customer service representatives as Joy Creators!...
- Greenville, NC (7 miles from Greenville, NC)
- 12 days ago
- Greenville, NC (7 miles from Greenville, NC)
- 12 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
D365 CE (Sales, Marketing, Customer Service) Solution Architect - Managed Services
- Greenville, NC
- 12 days ago
- Greenville, NC
- 12 days ago
Job Description Responsibilities: Must be the single main D365 CE suite product point of contact. Must be able to own and balance 5-10 projects per week at a smaller capacity. Lead operation...
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Demographic Data for Greenville, NC
Moving to Greenville, NC? Find some basic demographic data about Greenville, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenville, NC
Highest Education Level
Customer Service Representatives in Greenville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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