Customer Service Representative Jobs in Garner, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 163 Jobs

Customer Service Representative

  • Holly Springs, NC (16 miles from Garner, NC)
  • 1 hour ago
  • Holly Springs, NC (16 miles from Garner, NC)
  • 1 hour ago

.** POSITION SUMMARY The Town of Holly Springs is searching for a Customer Service Representative-Parks & Recreation....

Full Time Customer Service Clerk

  • Holly Springs, NC (16 miles from Garner, NC)
  • 1 day ago
  • Holly Springs, NC (16 miles from Garner, NC)
  • 1 day ago

This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Client Service Specialist - Hybrid (Raleigh, NC.)

  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago

Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career thats making a bigger impact on the world? At OneDigital, we are on a...

Counter Sales Associate

  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago

R10064227 Counter Sales Associate (Open) Location: Raleigh, NC - Retail shop How will you CONTRIBUTE and GROW? Discover an exciting Career with AIRGAS!! We have immediate openings and we want you...

Remote Customer Support Rep No Calls, Just Emails & Chats

  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago

Now Hiring: Remote Customer Support Representative No Calls Required Pay: $40/hr + Full Benefits & Paid Training We are looking for a **Remote Customer Support Representative** to assist clients...

Remote Work

Part Time Customer Service Clerk

  • Morrisville, NC (20 miles from Garner, NC)
  • 1 day ago
  • Morrisville, NC (20 miles from Garner, NC)
  • 1 day ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Customer Success Specialist

  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago

Wilson Language Training Customer Success Specialist in Raleigh , North Carolina Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are...

Customer Service And Sales In Costco - Brand Ambassador - Up To $30/HR

  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 1 day ago

un CUSTOMER SERVICE AND SALES IN COSTCO - BRAND AMBASSADOR - UP TO $30/HR (Raleigh, NC) image 1 of 1 compensation: Opportunity to earn up to $30/hour based on performance (see pay scale) ZIPFIZZ...

Medical Screener - Reception Technician (Customer Service)

  • Raleigh, NC (9 miles from Garner, NC)
  • 2 days ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 2 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Support Rep

  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago
  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago

Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in...

Customer Support Representative - Smithfield

  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago
  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago

Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...

Customer Service Associate

  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago
  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago

Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in...

Customer Service Rep

  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago
  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago

Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our...

Automotive Customer Service Advisor

  • Raleigh, NC (9 miles from Garner, NC)
  • 2 days ago
  • Raleigh, NC (9 miles from Garner, NC)
  • 2 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service Associate

  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago
  • Smithfield, NC (17 miles from Garner, NC)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for Garner, NC

Moving to Garner, NC? Find some basic demographic data about Garner, NC below.


Local
National
54,250
1,439
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Garner, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Garner, NC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Garner, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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