Customer Service Representative Jobs in Fort Liberty, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 42 Jobs

Customer Service Representative

  • Hope Mills, NC (15 miles from Fort Liberty, NC)
  • 14 hours ago
  • Hope Mills, NC (15 miles from Fort Liberty, NC)
  • 14 hours ago

Store 2720481: 3458 N Main St, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Spring Lake, NC (5 miles from Fort Liberty, NC)
  • 14 hours ago
  • Spring Lake, NC (5 miles from Fort Liberty, NC)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part Time Customer Service Clerk

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 17 hours ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 17 hours ago

This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...

Pharmacy Customer Service Associate

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 1 day ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Attendant-Part Time-Variable

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 5 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 5 days ago

Facility HealthPlex Location Fayetteville, North Carolina Department Healthplex Job Family Clerical Work Shift Variable (United States of America) Summary This position is responsible for...

PT Customer Service Leader

  • Raeford, NC (18 miles from Fort Liberty, NC)
  • 6 days ago
  • Raeford, NC (18 miles from Fort Liberty, NC)
  • 6 days ago

PT Customer Service Leader Posting Date: 04/14/2025 Location: Raeford, NC Category/Area of Expertise: Retail Operations Job Requisition: 427556 Address: USA-NC-Raeford-4530 Fayetteville Rd Store...

Customer Service Representative

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 7 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 7 days ago

.## Job OverviewJoin our team as a Customer Service Representative supporting one of the largest providers in the U.S. for military service members and their families....

Customer Service Associate

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...

Customer Service Representative

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago

Job Description Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls,...

Customer Service Representative

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 8 days ago

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve...

Customer Service Representative

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 11 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 11 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Foreclosure - Status - Client Service Representative

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 13 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 13 days ago

Foreclosure - Status - Client Service Representative Fayetteville, NC, USA Req #239 Wednesday, April 9, 2025 As a Client Service Representative on our Status team in our Foreclosure department,...

Customer Service Technician

  • Southern Pines, NC (22 miles from Fort Liberty, NC)
  • 14 days ago
  • Southern Pines, NC (22 miles from Fort Liberty, NC)
  • 14 days ago

Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...

Sales & Customer Service Associate

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 19 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 19 days ago

Overview Where Better Careers Begin! Massage Envy SHOPPES AT RAMSEY, 4251 RAMSEY STREET, FAYETTEVILLE, NC 28311 Do you have a passion for helping others? At the Massage Envy SHOPPES AT RAMSEY...

Medical Screener - Reception Technician (Customer Service)

  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 19 days ago
  • Fayetteville, NC (7 miles from Fort Liberty, NC)
  • 19 days ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Demographic Data for Fort Liberty, NC

Moving to Fort Liberty, NC? Find some basic demographic data about Fort Liberty, NC below.


Local
National
22,929
159
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fort Liberty, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fort Liberty, NC offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fort Liberty, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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