Customer Service Representative Jobs in Fort Bragg, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 2 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 2 days ago
Randstad is hiring Customer Service Representatives for a 1-week onsite project in Fayetteville, NC from March 31 - April 5! Must be available ALL week—no missed days!...
Supervisory Customer Relations Representative
- Fort Liberty, NC
- 2 days ago
- Fort Liberty, NC
- 2 days ago
About the Position: Incumbent serves as the supervisor over Patient Relations for the military treatment facility (MTF). This includes development of the customer service training program and...
Customer Service Representative II
- Saint Pauls, NC (24 miles from Fort Bragg, NC)
- 6 days ago
- Saint Pauls, NC (24 miles from Fort Bragg, NC)
- 6 days ago
Watts St Pauls Customer Service Representatives II (CSRs) are the primary point of contact and as such act as a liaison between the company, our Agents, and Customers. Watts St....
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 6 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 6 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Branch Customer Service Rep - Southern Pines
- Southern Pines, NC (22 miles from Fort Bragg, NC)
- 7 days ago
- Southern Pines, NC (22 miles from Fort Bragg, NC)
- 7 days ago
Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative Is or Branch Customer...
Customer Service & Retail Front Desk Associate - Store #36 - 4535 Bragg Blvd.
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 7 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 7 days ago
Prior phone or call center experience is a plus! or more in markets with a higher cost of living #DBHVOL #LI-DNI...
U-Box Customer Care Representative (CDL)
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 9 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 9 days ago
Location: 2346 Gillespie St, Fayetteville, North Carolina 28306 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 14 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 14 days ago
Store - FAYETTEVILLE, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 20 days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 20 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(04455) - 3441 N. Main St.
- Hope Mills, NC (15 miles from Fort Bragg, NC)
- 26 days ago
- Hope Mills, NC (15 miles from Fort Bragg, NC)
- 26 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Rep(05515) - 110 Spring Ave.
- Spring Lake, NC (5 miles from Fort Bragg, NC)
- 26 days ago
- Spring Lake, NC (5 miles from Fort Bragg, NC)
- 26 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Representative, Full or Part Time
- Hope Mills, NC (15 miles from Fort Bragg, NC)
- 30+ days ago
- Hope Mills, NC (15 miles from Fort Bragg, NC)
- 30+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Support Specialist I - Extended Hours (In Office)
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 30+ days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 30+ days ago
SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email...
Automotive Customer Service Advisor
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 30+ days ago
- Fayetteville, NC (7 miles from Fort Bragg, NC)
- 30+ days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Demographic Data for Fort Bragg, NC
Moving to Fort Bragg, NC? Find some basic demographic data about Fort Bragg, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fort Bragg, NC
Highest Education Level
Customer Service Representatives in Fort Bragg, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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