Customer Service Representative Jobs in Fayetteville, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Supervisory Customer Relations Representative
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 16 hours ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 16 hours ago
Supervise clerical and administrative personnel within the patient relations department. Provide training and mentorship to customer service Advocates, ensuring that staff are adequately trained...
Retail Customer Service Cashier
- Dunn, NC (24 miles from Fayetteville, NC)
- 2 days ago
- Dunn, NC (24 miles from Fayetteville, NC)
- 2 days ago
Req ID: 452641 Address: 3948 Hodges Chapel Rd. Dunn, NC, 28334 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Randstad is hiring Customer Service Representatives for a 1-week onsite project in Fayetteville, NC from March 31 - April 5! Must be available ALL week—no missed days!...
Supervisory Customer Relations Representative
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 3 days ago
- Fort Liberty, NC (7 miles from Fayetteville, NC)
- 3 days ago
About the Position: Incumbent serves as the supervisor over Patient Relations for the military treatment facility (MTF). This includes development of the customer service training program and...
Customer Service Representative II
- Saint Pauls, NC (19 miles from Fayetteville, NC)
- 7 days ago
- Saint Pauls, NC (19 miles from Fayetteville, NC)
- 7 days ago
Watts St Pauls Customer Service Representatives II (CSRs) are the primary point of contact and as such act as a liaison between the company, our Agents, and Customers. Watts St....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service & Retail Front Desk Associate - Store #36 - 4535 Bragg Blvd.
- Fayetteville, NC
- 8 days ago
- Fayetteville, NC
- 8 days ago
Prior phone or call center experience is a plus! or more in markets with a higher cost of living #DBHVOL #LI-DNI...
Location: 2346 Gillespie St, Fayetteville, North Carolina 28306 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...
Store - FAYETTEVILLE, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative (Loan Consultant I)
- Fayetteville, NC
- 21 days ago
- Fayetteville, NC
- 21 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Customer Service Rep(04455) - 3441 N. Main St.
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 27 days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 27 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Rep(05515) - 110 Spring Ave.
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 27 days ago
- Spring Lake, NC (12 miles from Fayetteville, NC)
- 27 days ago
We're imagining that because right now we're looking for Customer Service Representatives - the people who answer the phone and make pizzas. Want to hear more? Qualifications Additional Information...
Customer Service Representative, Full or Part Time
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
- Hope Mills, NC (9 miles from Fayetteville, NC)
- 30+ days ago
Store 2723046: 674 Chicken Foot Rd, Hope Mills, North Carolina 28348 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Support Specialist I - Extended Hours (In Office)
- Fayetteville, NC
- 30+ days ago
- Fayetteville, NC
- 30+ days ago
SUMMARY: The position of Customer Support Specialist provides for efficient and effective service to customers, prospective customers and branch personnel via inbound telephone calls, email...
Demographic Data for Fayetteville, NC
Moving to Fayetteville, NC? Find some basic demographic data about Fayetteville, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fayetteville, NC
Highest Education Level
Customer Service Representatives in Fayetteville, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »