Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate (part-time)
- Mebane, NC (14 miles from Burlington, NC)
- 1 day ago
- Mebane, NC (14 miles from Burlington, NC)
- 1 day ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking. Essential Job Functions Greets...
Senior Registered Client Service Associate (Greensboro, NC)
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
- Greensboro, NC (15 miles from Burlington, NC)
- 1 day ago
Raymond James Financial, Inc. Senior Registered Client Service Associate (Greensboro, NC) in Greensboro , North Carolina Job Description Responsibilities: Receive visitors and respond accurately...
- Graham, NC (9 miles from Burlington, NC)
- 1 day ago
- Graham, NC (9 miles from Burlington, NC)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Personal Line Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Brown & Brown is s eeking a Personal Lines Customer Service Representative to join our growing team in Greensboro, NC....
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Bilingual Customer Support Specialist
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 4 days ago
Bilingual Customer Support Specialist PartnerHero Greensboro, NC Remote About Us A little about us. We connect talented people globally with innovative companies who want to build, transform, and...
Remote WorkStore - BURLINGTON, NC Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Full Time Assistant Customer Service Manager DLT
- Burlington, NC
- 5 days ago
- Burlington, NC
- 5 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service - No Experience Required
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Customer Service - No Experience Required compensation: Earn $19 per hour with additional Bonus No experience is required, hiring immediately. Immediate Remote Opportunities: Start your career...
Remote WorkCustomer Service Representative (2nd Shift: Mon-Fri 12 PM-9PM)
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Job Overview: We are looking for a Customer Service Representative to join our Customer Service team....
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Customer Service - Facility Maintenance Services
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Position Requirements Job Requirements: At least 3 years of customer service representative experience Previous experience within the facility maintenance or construction industries is a plus A consistent...
Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Requisition Number: 195229 Job Description Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities...
Onsite Customer Support Specialist II - Greensboro
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
About Us A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Temporary Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 7 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 7 days ago
The Customer Service Representative will assist prospective, current and former students; parents, faculty, staff and the University community regarding admission requirements, status of applications...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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