Customer Service Representative Jobs in Burlington, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overnight Customer Service Representative
- Greensboro, NC (15 miles from Burlington, NC)
- 23 hours ago
- Greensboro, NC (15 miles from Burlington, NC)
- 23 hours ago
Store 2707955: 2200 Fleming Rd, Greensboro, North Carolina 27410 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Part-Time Remote Customer Service Representative
- Alamance, NC
- 23 hours ago
- Alamance, NC
- 23 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkCustomer Support Specialist II (Spanish Speaking)
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 2 days ago
Role Details Type of Support: Outbound Phone Contract Duration: Full-time Work Schedule: Training - 9:00 am - 6:00 pm ET Monday - Friday | Production - between 9:00 am - 9:00 pm ET Days Off - To...
Part time Customer Service Associate (Req 12067)
- Reidsville, NC (23 miles from Burlington, NC)
- 2 days ago
- Reidsville, NC (23 miles from Burlington, NC)
- 2 days ago
Part time Customer Service Associate (Req 12067) 3.3 3.3 out of 5 stars Reidsville, NC 27320 General Summary Demonstrates the ability to learn and develop skills to effectively perform a...
Customer Account Representative
- Reidsville, NC (23 miles from Burlington, NC)
- 3 days ago
- Reidsville, NC (23 miles from Burlington, NC)
- 3 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 5 days ago
Customer Service Agent NCGSO - UA, 1000-F Ted Johnson Pkwy, Greensboro, North Carolina, United States of America Req #1309 Thursday, September 5, 2024 Job Summary As a customer service agent you...
Customer Care Advocate Cary 5 27 25
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 6 days ago
Prior Call Center experience is highly preferred....
Lead Customer Service Associate Job
- Greensboro, NC (15 miles from Burlington, NC)
- 7 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 7 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Lead Customer Service Associate Job Greensboro, NC
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash...
Customer Service Representative (Loan Consultant I)
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 8 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Mebane, NC (14 miles from Burlington, NC)
- 9 days ago
- Mebane, NC (14 miles from Burlington, NC)
- 9 days ago
PT Customer Service Leader Posting Date: 02/10/2025 Location: Mebane, NC Category/Area of Expertise: Retail Operations Job Requisition: 306807 Address: USA-NC-Mebane-630 N First Street Store Code:...
Pharmacy Customer Service Associate
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
- Greensboro, NC (15 miles from Burlington, NC)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Full or Part Time
- Siler City, NC (21 miles from Burlington, NC)
- 10 days ago
- Siler City, NC (21 miles from Burlington, NC)
- 10 days ago
Store 2723192: 1740 E Eleventh St, Siler City, North Carolina 27344 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
- Hillsborough, NC (24 miles from Burlington, NC)
- 10 days ago
- Hillsborough, NC (24 miles from Burlington, NC)
- 10 days ago
Company Description At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states...
Demographic Data for Burlington, NC
Moving to Burlington, NC? Find some basic demographic data about Burlington, NC below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Burlington, NC
Highest Education Level
Customer Service Representatives in Burlington, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »