Customer Service Representative Jobs in Brevard, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Sales Representative
- Fletcher, NC (23 miles from Brevard, NC)
- 14 hours ago
- Fletcher, NC (23 miles from Brevard, NC)
- 14 hours ago
7226 - Asheville - 877 Brevard Road, Asheville, North Carolina, 28806-2268 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...
Full Time Assistant Customer Service Manager DLT
- Hendersonville, NC (18 miles from Brevard, NC)
- 3 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 3 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Representative, Cardiology
- Hendersonville, NC (18 miles from Brevard, NC)
- 3 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 3 days ago
Summary: The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Customer Service Representative (CSR) -- Physician Practice
- Brevard, NC
- 3 days ago
- Brevard, NC
- 3 days ago
Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....
Customer Service Representative
- Arden, NC (20 miles from Brevard, NC)
- 4 days ago
- Arden, NC (20 miles from Brevard, NC)
- 4 days ago
Carlisle Companies Incorporated, a worldwide leading diversified manufacturer of premium building products and related technology has an immediate opening for a Customer Service Representative I to...
Store Customer Service Specialist
- Cashiers, NC (21 miles from Brevard, NC)
- 6 days ago
- Cashiers, NC (21 miles from Brevard, NC)
- 6 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Core Customer Service Rep (141)
- Pickens, SC (19 miles from Brevard, NC)
- 7 days ago
- Pickens, SC (19 miles from Brevard, NC)
- 7 days ago
The role of a Core Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently...
- Marietta, SC (15 miles from Brevard, NC)
- 7 days ago
- Marietta, SC (15 miles from Brevard, NC)
- 7 days ago
The role of a Customer Service Rep at The Spinx Company requires the employee to work effectively in a team environment, provide outstanding customer service, accurately and efficiently conduct...
Amazon Locker+ Customer Service Associate
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 8 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate Job
- Arden, NC (20 miles from Brevard, NC)
- 9 days ago
- Arden, NC (20 miles from Brevard, NC)
- 9 days ago
Apply Now Why You'll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 360...
- Flat Rock, NC (21 miles from Brevard, NC)
- 9 days ago
- Flat Rock, NC (21 miles from Brevard, NC)
- 9 days ago
Terminix Service IncinHendersonville, NChas the opportunity to add a member to the office team for afull time Customer Care Specialist.All work is performed in person in Flat Rock NCApply for this...
Customer Service Associate Job Arden, NC
- Arden, NC (20 miles from Brevard, NC)
- 10 days ago
- Arden, NC (20 miles from Brevard, NC)
- 10 days ago
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash located at 360...
Description Schedule: Friday - Monday 9am-6:30pm Do you want to join an organization that invests in you as a Customer Service Registrar? At Mission Hospital, you come first. HCA Healthcare has...
Customer Service Registrar PRN
- Hendersonville, NC (18 miles from Brevard, NC)
- 16 days ago
- Hendersonville, NC (18 miles from Brevard, NC)
- 16 days ago
Description Schedule: PRN (As Needed) | Must Be Available To Cover Varying Shifts Including Afternoons, Nights and Weekends Do you want to join an organization that invests in you as a Customer...
Demographic Data for Brevard, NC
Moving to Brevard, NC? Find some basic demographic data about Brevard, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Brevard, NC
Highest Education Level
Customer Service Representatives in Brevard, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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