Customer Service Representative Jobs in Boone, NC
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Lenoir, NC (22 miles from Boone, NC)
- 3 days ago
- Lenoir, NC (22 miles from Boone, NC)
- 3 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Customer Service Representative
- Jefferson, NC (18 miles from Boone, NC)
- 25 days ago
- Jefferson, NC (18 miles from Boone, NC)
- 25 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
JOB SUMMARY / DESCRIPTION The Customer Care Specialist is responsible for communicating with existing and prospective customers, and for processing orders when necessary. RESPONSIBILITIES Answer...
Customer Service Rep(08942) - 789 E. Main St
- Jefferson, NC (18 miles from Boone, NC)
- 45+ days ago
- Jefferson, NC (18 miles from Boone, NC)
- 45+ days ago
Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
Customer Service Rep(05545) - 360 Wilkesboro Blvd SE
- Lenoir, NC (22 miles from Boone, NC)
- 60+ days ago
- Lenoir, NC (22 miles from Boone, NC)
- 60+ days ago
Domino's Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
Lead Customer Service Representative
- Banner Elk, NC (10 miles from Boone, NC)
- 26 days ago
- Banner Elk, NC (10 miles from Boone, NC)
- 26 days ago
Store 2720250: 379 Shawneehaw Ave, Banner Elk, North Carolina 28604 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Rep(04492) - 2937 N NC Hwy 16
- Millers Creek, NC (21 miles from Boone, NC)
- 60+ days ago
- Millers Creek, NC (21 miles from Boone, NC)
- 60+ days ago
phone answering cleaning positive energy Additional Information All your information will be kept confidential according to EEO guidelines.
Customer Service Rep(07421) - 2020 Connelly Springs Rd
- Lenoir, NC (22 miles from Boone, NC)
- 90+ days ago
- Lenoir, NC (22 miles from Boone, NC)
- 90+ days ago
Dominos Pizza is looking for a friendly and enthusiastic Customer Service Representative to join our pizza-loving family....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Blowing Rock, NC (8 miles from Boone, NC)
- 90+ days ago
- Blowing Rock, NC (8 miles from Boone, NC)
- 90+ days ago
Why J.McLaughlin? J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with...
Customer Service Rep(05549) - 702 A Blowing Rock Rd, Boone, NC 28607
- Boone, NC
- 90+ days ago
- Boone, NC
- 90+ days ago
As a Customer Service Representative, you will be responsible for taking orders, making pizzas, and giving customers the best experience possible....
Demographic Data for Boone, NC
Moving to Boone, NC? Find some basic demographic data about Boone, NC below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Boone, NC
Highest Education Level
Customer Service Representatives in Boone, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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