Customer Service Representative Jobs in Arden, NC

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 60 Jobs

Store Customer Service Specialist

  • Hendersonville, NC (7 miles from Arden, NC)
  • 7 days ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 7 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Relief Customer Service Representative Driver

  • Canton, NC (16 miles from Arden, NC)
  • 1 day ago
  • Canton, NC (16 miles from Arden, NC)
  • 1 day ago

The Relief Customer Service Representative builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements....

Customer Service Associate

  • Arden, NC
  • 2 days ago
  • Arden, NC
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Asheville, NC (8 miles from Arden, NC)
  • 3 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 3 days ago

Customer Service Representative Admin - Clerical Ashville, North Carolina Direct Hire Mar 7, 2025 Job Title: Customer Service Representative Location: Asheville, NC Salary: Starting at $20.00/hour (...

Customer Service Representative, Physician Practice (PBMD 1824 Pisgah Drive)

  • Hendersonville, NC (7 miles from Arden, NC)
  • 4 days ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 4 days ago

Description Job Summary The Customer Service Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees....

Pool Deck Ambassador - Customer Experience Specialist

  • Asheville, NC (8 miles from Arden, NC)
  • 5 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 5 days ago

Responsive recruiter Benefits: Employee discounts Free uniforms Training & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an...

Customer Service

  • Arden, NC
  • 6 days ago
  • Arden, NC
  • 6 days ago

Position Sales Analyst 1 (Customer Relations) Location Arden, NC About us BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market....

70182-LP Customer Service Associate II

  • Asheville, NC (8 miles from Arden, NC)
  • 6 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 6 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service/Sales

  • Hendersonville, NC (7 miles from Arden, NC)
  • 6 days ago
  • Hendersonville, NC (7 miles from Arden, NC)
  • 6 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Customer Service Rep(08850) - 1863 Hendersonville Rd

  • Asheville, NC (8 miles from Arden, NC)
  • 8 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 8 days ago

Imagine yourself with a job withflexible hours, competitive pay, a fun environment, did we mentionflexible hours? We're already imagining you in that job, right now.We're imagining that because...

Customer Service & E-Commerce Team Trainer (Customer Service, In-Store Shopper) - Full Time

  • Asheville, NC (8 miles from Arden, NC)
  • 9 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 9 days ago

In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team. Team...

Member Service Representative

  • Fletcher, NC (5 miles from Arden, NC)
  • 11 days ago
  • Fletcher, NC (5 miles from Arden, NC)
  • 11 days ago

Mountain Credit Union Member Service Representative in Fletcher , North Carolina Join the Mountain Credit Union team as a Full-Time Member Service Representative. This is an exciting opportunity...

Customer Service Representative, Urgent Care Clinic

  • Pisgah Forest, NC (13 miles from Arden, NC)
  • 12 days ago
  • Pisgah Forest, NC (13 miles from Arden, NC)
  • 12 days ago

UNC Health Care Customer Service Representative, Urgent Care Clinic in Pisgah Forest , North Carolina Description Become part of an inclusive organization with over 40,000 teammates, whose mission is...

Customer Support Specialist II

  • Brevard, NC (20 miles from Arden, NC)
  • 13 days ago
  • Brevard, NC (20 miles from Arden, NC)
  • 13 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Customer Support Specialist II

  • Asheville, NC (8 miles from Arden, NC)
  • 13 days ago
  • Asheville, NC (8 miles from Arden, NC)
  • 13 days ago

Description Introduction Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering...

Demographic Data for Arden, NC

Moving to Arden, NC? Find some basic demographic data about Arden, NC below.


Local
National
23,734
802
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Arden, NC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Arden, NC offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Arden, NC
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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