Customer Service Representative Jobs in White Plains, NY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 386 Jobs

Customer Service Representative

  • Syosset, NY (19 miles from White Plains, NY)
  • 3 hours ago
  • Syosset, NY (19 miles from White Plains, NY)
  • 3 hours ago

Our client, located in Syosset, is seeking a Customer Care Representative on a temp to hire basis. This person will be responsible for coordinating, and addressing incoming customer issues from...

Retail Sales Associate / Customer Service

  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 7 hours ago

Overview Are you a Wellness Enthusiast with a passion for engaging and selling to like minded people? If you are, then Elements Massage is the place for you! Elements Massage of Clifton Park is...

Customer Service Representative (Lumber / Rail Terminal ) - North Bergen, NJ

  • North Bergen, NJ (21 miles from White Plains, NY)
  • 7 hours ago
  • North Bergen, NJ (21 miles from White Plains, NY)
  • 7 hours ago

Start a Watco Career and Discover the Difference Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and...

Client Service Representative

  • New York, NY (22 miles from White Plains, NY)
  • 8 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 8 hours ago

Seeking Veterinary Receptionist Part Time VCA Staten Island Animal Hospital is seeking an experienced **PART-TIME** Client Service Representative to join our team at Staten Island Animal Hospital,...

Customer Service Representative

  • Plainview, NY (22 miles from White Plains, NY)
  • 10 hours ago
  • Plainview, NY (22 miles from White Plains, NY)
  • 10 hours ago

Our team is looking for a Customer Service Representative to join them. You will report to the Program Manager, Bids & Proposals and will have an onsite work structure in Plainview, NY....

Senior Client Service Associate

  • New York, NY (22 miles from White Plains, NY)
  • 10 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 10 hours ago

Who We Are: Lenox Advisors brings together sophisticated solutions in wealth management and insurance services to high-net-worth individuals and their families. As a wholly owned subsidiary of...

Client Service Representative, National Accounts

  • Hawthorne, NY (4 miles from White Plains, NY)
  • 11 hours ago
  • Hawthorne, NY (4 miles from White Plains, NY)
  • 11 hours ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Associate Client Advocate, Financial Institutions and Professional Services

  • New York, NY (22 miles from White Plains, NY)
  • 11 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 11 hours ago

The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...

Wealth Senior Client Service Associate

  • New York, NY (22 miles from White Plains, NY)
  • 23 hours ago
  • New York, NY (22 miles from White Plains, NY)
  • 23 hours ago

Supports servicing and related sales enablement activities to drive new client relationships and retain and deepen existing High Net Worth (HNW) and Ultra-High Net Worth (UHNW) client...

Customer Service Associate - Temporary

  • Lodi, NJ (19 miles from White Plains, NY)
  • 23 hours ago
  • Lodi, NJ (19 miles from White Plains, NY)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Part-time Administrative Assistant/Customer Service

  • Mount Vernon, NY (9 miles from White Plains, NY)
  • 1 day ago
  • Mount Vernon, NY (9 miles from White Plains, NY)
  • 1 day ago

Part-time Administrative Assistant / Customer Service Unitex is currently seeking a PART-TIME Administrative Assistant production facility in Mount Vernon., NY. Schedule: Monday - Friday from...

Sales & Customer Service Associate

  • Plainview, NY (22 miles from White Plains, NY)
  • 1 day ago
  • Plainview, NY (22 miles from White Plains, NY)
  • 1 day ago

Overview Where Better Careers Begin! Massage Envy Plainview Do you have a passion for helping others? At the Massage Envy Plainview franchise, we support and inspire you to be your best while we...

Customer Experience Representative - JFK Airport

  • Jamaica, NY (23 miles from White Plains, NY)
  • 1 day ago
  • Jamaica, NY (23 miles from White Plains, NY)
  • 1 day ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Part-Time Customer Service Representative - Chelsea

  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago
  • New York, NY (22 miles from White Plains, NY)
  • 1 day ago

About Restore Hyper Wellness Restore Hyper Wellness is the award-winning creator of Hyper Wellness-a revolutionary new category in health. With over 200 studios across 40 states, we deliver...

Member Service Representative

  • Bronx, NY (16 miles from White Plains, NY)
  • 1 day ago
  • Bronx, NY (16 miles from White Plains, NY)
  • 1 day ago

Crunch Fitness is an industry-leading fitness company dedicated to providing a fun, inclusive andresults-driven environment for individuals of all fitness levels. As one the largest and...

Demographic Data for White Plains, NY

Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.


Local
National
73,723
3,292
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in White Plains, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in White Plains, NY offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in White Plains, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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