Customer Service Representative Jobs in White Plains, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Representative $17 hourly
- Paramus, NJ (17 miles from White Plains, NY)
- 2 hours ago
- Paramus, NJ (17 miles from White Plains, NY)
- 2 hours ago
Customer Service Representative Hourly pay rate: $17.00 Schedule needed: 20 - 25 hours per week including weekends What you'll do: As a Customer Service Representative, you will play an important role...
- Union City, NJ (22 miles from White Plains, NY)
- 2 hours ago
- Union City, NJ (22 miles from White Plains, NY)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Englewood, NJ (14 miles from White Plains, NY)
- 2 hours ago
- Englewood, NJ (14 miles from White Plains, NY)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Liaison (Hybrid)
- Lake Success, NY (18 miles from White Plains, NY)
- 3 hours ago
- Lake Success, NY (18 miles from White Plains, NY)
- 3 hours ago
Job Description Interacts with patients to provide accurate and complete patient information, secures payments for services provided and maintains the highest quality of service for customers. Job...
Office Person/Customer Service
- New York, NY (22 miles from White Plains, NY)
- 5 hours ago
- New York, NY (22 miles from White Plains, NY)
- 5 hours ago
Office Manager/Customer Service Location: East Village, New York City Local silk screen printing company in the East Village seeking an organized, detail-oriented Office Manager to oversee office...
Sales & Customer Service Associate
- Hoboken, NJ (24 miles from White Plains, NY)
- 6 hours ago
- Hoboken, NJ (24 miles from White Plains, NY)
- 6 hours ago
Overview Where Better Careers Begin! Massage Envy Hoboken, 1170 Maxwell Lane, Hoboken NJ, 07030 Do you have a passion for helping others? At the Massage Envy Hoboken franchise, we support and...
Data Entry/Customer Service Specialist
- Hicksville, NY (22 miles from White Plains, NY)
- 6 hours ago
- Hicksville, NY (22 miles from White Plains, NY)
- 6 hours ago
Our client in Hicksville is hiring a Data Entry/Customer Service Representative to join their growing team on a temporary to hire basis!...
Client Service Representative (Hybrid)
- New York, NY (22 miles from White Plains, NY)
- 11 hours ago
- New York, NY (22 miles from White Plains, NY)
- 11 hours ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...
Customer Service Representative
- New York, NY (22 miles from White Plains, NY)
- 11 hours ago
- New York, NY (22 miles from White Plains, NY)
- 11 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Airline Customer Service Representative in JFK Airport
- New York, NY (22 miles from White Plains, NY)
- 12 hours ago
- New York, NY (22 miles from White Plains, NY)
- 12 hours ago
Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) - $19.75/hr + $4.54/hr Tracking Code JFK CSA ML - MARCH 2025 Job Description "ONE STEP CLOSER TO YOUR NEW CAREER STARTS...
Customer Service Tools Experience Manager
- New York, NY (22 miles from White Plains, NY)
- 14 hours ago
- New York, NY (22 miles from White Plains, NY)
- 14 hours ago
Job Description AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world. We...
Remote WorkClient Service Associate (Southbury, CT)
- New York, NY (22 miles from White Plains, NY)
- 14 hours ago
- New York, NY (22 miles from White Plains, NY)
- 14 hours ago
Who We Are: Oppenheimer & Co. Inc. (Oppenheimer) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range...
Customer Service Representative
- Edgewater, NJ (18 miles from White Plains, NY)
- 15 hours ago
- Edgewater, NJ (18 miles from White Plains, NY)
- 15 hours ago
Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....
Customer Service Representative
- Moonachie, NJ (20 miles from White Plains, NY)
- 15 hours ago
- Moonachie, NJ (20 miles from White Plains, NY)
- 15 hours ago
Dal-Tile is currently seeking an exceptional Customer Service Representative to join our TEAM!...
Senior Customer Support Specialist - Bronx, NY
- Bronx, NY (16 miles from White Plains, NY)
- 15 hours ago
- Bronx, NY (16 miles from White Plains, NY)
- 15 hours ago
About the Role The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations...
Demographic Data for White Plains, NY
Moving to White Plains, NY? Find some basic demographic data about White Plains, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in White Plains, NY
Highest Education Level
Customer Service Representatives in White Plains, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »