Customer Service Representative Jobs in Syracuse, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Syracuse, NY (3 miles from Syracuse, NY)
- 2 hours ago
- Syracuse, NY (3 miles from Syracuse, NY)
- 2 hours ago
Location: 3325 West Genesee Street Syracuse, NY 13219 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type:...
Customer Service Representative
- Auburn, NY (23 miles from Syracuse, NY)
- 12 hours ago
- Auburn, NY (23 miles from Syracuse, NY)
- 12 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Camillus, NY (7 miles from Syracuse, NY)
- 1 day ago
- Camillus, NY (7 miles from Syracuse, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Overview Our Contact Center located in Syracuse, NY has several openings for Customer Service Representatives....
Customer Service Representative, Full or Part Time
- Cicero, NY (8 miles from Syracuse, NY)
- 2 days ago
- Cicero, NY (8 miles from Syracuse, NY)
- 2 days ago
Store 4707619: 6406 State Route 31, Cicero, New York 13039 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
- East Syracuse, NY (6 miles from Syracuse, NY)
- 6 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Account Representative
- Fulton, NY (22 miles from Syracuse, NY)
- 6 days ago
- Fulton, NY (22 miles from Syracuse, NY)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service Associate - Temporary
- Camillus, NY (7 miles from Syracuse, NY)
- 7 days ago
- Camillus, NY (7 miles from Syracuse, NY)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter
- Auburn, NY (23 miles from Syracuse, NY)
- 8 days ago
- Auburn, NY (23 miles from Syracuse, NY)
- 8 days ago
Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Overnight Customer Service Representative - $20/hr (Hiring Bonus + Shift Differential)
- Syracuse, NY
- 8 days ago
- Syracuse, NY
- 8 days ago
Part-Time: We pay a $250 hiring bonus to all new Customer Service Representatives (CSR) after 6 months of employment!...
Customer Service Representative
- Clay, NY (10 miles from Syracuse, NY)
- 8 days ago
- Clay, NY (10 miles from Syracuse, NY)
- 8 days ago
Store 4707631: 8578 Henry Clay Blvd, Clay, New York 13041 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Analyst - Field Customer Service
- Auburn, NY (23 miles from Syracuse, NY)
- 9 days ago
- Auburn, NY (23 miles from Syracuse, NY)
- 9 days ago
Avangrid Service Company Analyst - Field Customer Service in Auburn , New York Job Title: Analyst - Field Customer ServiceOffice Location: Lancaster, Rochester, Binghamton, Brewster,...
Customer Care Advocate IA - DeWitt
- De Witt, NY (4 miles from Syracuse, NY)
- 10 days ago
- De Witt, NY (4 miles from Syracuse, NY)
- 10 days ago
Thank you for your interest in our Customer Care team. Due to the volume of applications we receive, we review all applications in the order in which they were received. If you are chosen to move...
- East Syracuse, NY (6 miles from Syracuse, NY)
- 13 days ago
- East Syracuse, NY (6 miles from Syracuse, NY)
- 13 days ago
Country: United States of America Location: CAN01: Carrier-Syracuse, NY 6304 Carrier Parkway, East Syracuse, NY, 13057 USA Carrier is the leading global provider of healthy, safe and sustainable...
Demographic Data for Syracuse, NY
Moving to Syracuse, NY? Find some basic demographic data about Syracuse, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Syracuse, NY
Highest Education Level
Customer Service Representatives in Syracuse, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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