Customer Service Representative Jobs in Rensselaer, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Guilderland, NY (11 miles from Rensselaer, NY)
- 1 hour ago
- Guilderland, NY (11 miles from Rensselaer, NY)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Colonie, NY (8 miles from Rensselaer, NY)
- 14 hours ago
- Colonie, NY (8 miles from Rensselaer, NY)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative, Customer Service - New Patient Care
- Albany, NY (9 miles from Rensselaer, NY)
- 14 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 14 hours ago
. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases...
- Albany, NY (9 miles from Rensselaer, NY)
- 14 hours ago
- Albany, NY (9 miles from Rensselaer, NY)
- 14 hours ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Member Service Representative - Troy YMCA
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
The Capital District YMCA is seeking dynamic Part-Time Member Service Representative to join their team! This position supports the work of the Y, a leading charity committed to strengthening...
PT Sales Associate Cashier AVAILABLE UNTIL 11 PM
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 445190 Address: USA-NY-Troy-Nine 126Th Street Store Code: Store 08336 Front End (5151721) Hannaford Supermarkets started out as a...
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
- Troy, NY (10 miles from Rensselaer, NY)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 445219 Address: USA-NY-Troy-9 Lord Avenue Store Code: Store 08450 Front End (5151805) Hannaford Supermarkets started out as a fresh...
Senior Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 2 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 2 days ago
**Required Qualifications** + 1+ year of call center experience. + 1+ years of medical/healthcare experience. + 1+ years of data entry experience....
Medical Screener - Reception Technician (Customer Service)
- Schenectady, NY (17 miles from Rensselaer, NY)
- 3 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 3 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service - Donor Support Technician
- Schenectady, NY (17 miles from Rensselaer, NY)
- 3 days ago
- Schenectady, NY (17 miles from Rensselaer, NY)
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 3 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative
- Cohoes, NY (11 miles from Rensselaer, NY)
- 4 days ago
- Cohoes, NY (11 miles from Rensselaer, NY)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Store Customer Service Specialist
- Guilderland, NY (11 miles from Rensselaer, NY)
- 4 days ago
- Guilderland, NY (11 miles from Rensselaer, NY)
- 4 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Selkirk, NY (9 miles from Rensselaer, NY)
- 4 days ago
- Selkirk, NY (9 miles from Rensselaer, NY)
- 4 days ago
Logistics One Warehousing is looking for a Warehouse Clerk with experience in distribution, warehousing, and shipping/receiving. This is a great opportunity to get involved with a company that has...
Customer Service Representative
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
- Albany, NY (9 miles from Rensselaer, NY)
- 4 days ago
Inside Sales Representative/ Customer Service Representative Job Description Do you love meeting new people? Do you focus on customer service?...
Demographic Data for Rensselaer, NY
Moving to Rensselaer, NY? Find some basic demographic data about Rensselaer, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Rensselaer, NY
Highest Education Level
Customer Service Representatives in Rensselaer, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Willingness To Learn
- Sales Leadership
- Courteous
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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