Customer Service Representative Jobs in Newburgh, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Engineer, OR Customer Service - New Business Services
- Monroe, NY (17 miles from Newburgh, NY)
- 12 hours ago
- Monroe, NY (17 miles from Newburgh, NY)
- 12 hours ago
Overview Under the limited direction of the Section Manager of New Business Services, fulfills the role of Company liaison providing guidance to major commercial and industrial customers....
- Stone Ridge, NY (23 miles from Newburgh, NY)
- 13 hours ago
- Stone Ridge, NY (23 miles from Newburgh, NY)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Aviation Front Desk Customer Service Representative Full Time Job New Windsor, NY
- New Windsor, NY (6 miles from Newburgh, NY)
- 16 hours ago
- New Windsor, NY (6 miles from Newburgh, NY)
- 16 hours ago
If so, this Front Desk Customer Service Representative position with Atlantic Aviation at SWF in New Windsor, NY may be perfect for you!...
Customer Service Rep - Middletown, NY
- Middletown, NY (23 miles from Newburgh, NY)
- 1 day ago
- Middletown, NY (23 miles from Newburgh, NY)
- 1 day ago
at Lincare, Inc in Middletown, New York, United States Job Description Offering up to $16 per hour This employee communicates with customers for the purposes of answering questions, resolving...
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
- Wappingers Falls, NY (8 miles from Newburgh, NY)
- 2 days ago
- Wappingers Falls, NY (8 miles from Newburgh, NY)
- 2 days ago
R10064048 Counter Sales Associate (Open) Location: Wappingers Falls, NY - Retail shop How will you CONTRIBUTE and GROW? Position Title: Counter Sales Associate - Wappinger Falls, NY - Monday -...
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Highland, NY (13 miles from Newburgh, NY)
- 4 days ago
- Highland, NY (13 miles from Newburgh, NY)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420922 Address: USA-NY-Highland-3650 Route 9W Store Code: Store 08341 Front End (5151726) Hannaford Supermarkets started out as a...
- Fishkill, NY (7 miles from Newburgh, NY)
- 6 days ago
- Fishkill, NY (7 miles from Newburgh, NY)
- 6 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Part Time Customer Service Representative
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 6 days ago
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 6 days ago
Service Representative do?...
Customer Service Representative
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 6 days ago
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 6 days ago
Service Representative do?...
Customer Service Rep/Front Counter Clerk
- Middletown, NY (23 miles from Newburgh, NY)
- 6 days ago
- Middletown, NY (23 miles from Newburgh, NY)
- 6 days ago
un Customer Service Rep/Front Counter Clerk (Middletown) compensation: TBD employment type: job title: Customer Service Rep/Front Counter Clerk Busy dry cleaners looking for friendly, outgoing and...
Customer Service Associate (Full Time, Flexible Schedule)
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 9 days ago
- Poughkeepsie, NY (12 miles from Newburgh, NY)
- 9 days ago
General Purpose The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers,...
Physician Customer Service Associate
- Middletown, NY (23 miles from Newburgh, NY)
- 10 days ago
- Middletown, NY (23 miles from Newburgh, NY)
- 10 days ago
Overview At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric...
Licensed Insurance Agent, Customer Service
- Fishkill, NY (7 miles from Newburgh, NY)
- 10 days ago
- Fishkill, NY (7 miles from Newburgh, NY)
- 10 days ago
Licensed Insurance Agent, Customer Service Job Overview Customer Service Representative, Personal Lines At Polly, we've created the future of car insurance....
Demographic Data for Newburgh, NY
Moving to Newburgh, NY? Find some basic demographic data about Newburgh, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Newburgh, NY
Highest Education Level
Customer Service Representatives in Newburgh, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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