Customer Service Representative Jobs in Middletown, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
at Lincare, Inc in Middletown, New York, United States Job Description Offering up to $16 per hour This employee communicates with customers for the purposes of answering questions, resolving...
Cashier Customer Service Associate
- Newburgh, NY (23 miles from Middletown, NY)
- 1 day ago
- Newburgh, NY (23 miles from Middletown, NY)
- 1 day ago
All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the...
- Vails Gate, NY (21 miles from Middletown, NY)
- 1 day ago
- Vails Gate, NY (21 miles from Middletown, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Port Jervis, NY (10 miles from Middletown, NY)
- 1 day ago
- Port Jervis, NY (10 miles from Middletown, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Newburgh, NY (23 miles from Middletown, NY)
- 2 days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 2 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Branchville, NJ (23 miles from Middletown, NY)
- 5 days ago
- Branchville, NJ (23 miles from Middletown, NY)
- 5 days ago
Data entry Qualifications for the CUSTOMER SERVICE SPECIALIST: High School Diploma required; college degree preferred. 2+ years of call center experience Basic math skills Ability to problem solve....
un Customer Service Rep/Front Counter Clerk (Middletown) compensation: TBD employment type: job title: Customer Service Rep/Front Counter Clerk Busy dry cleaners looking for friendly, outgoing and...
Seasonal Retail Sales Associate
- Matamoras, PA (14 miles from Middletown, NY)
- 5 days ago
- Matamoras, PA (14 miles from Middletown, NY)
- 5 days ago
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Representative - Client Services - Port Jervis Customer Relations Salary SGA
- Port Jervis, NY (10 miles from Middletown, NY)
- 7 days ago
- Port Jervis, NY (10 miles from Middletown, NY)
- 7 days ago
Representative - Client Services - Port Jervis Customer Relations Salary SGA kdc/one Port Jervis, 20 West King Street, Port Jervis, New York, United States of America Req #4420 Wednesday, March 5,...
Overview At Garnet Health, the Hudson Valley's leading integrated health system, you'll find the perfect balance of a satisfying career and a rewarding lifestyle. Our focus is on patient-centric...
Customer Service Representative (Phone, Email, Chat Support)
- Franklin, NJ (24 miles from Middletown, NY)
- 10 days ago
- Franklin, NJ (24 miles from Middletown, NY)
- 10 days ago
Service Representative - Provides support in multiple languages....
Customer Service Sales Administrator (FTC)
- Wantage, NJ (15 miles from Middletown, NY)
- 10 days ago
- Wantage, NJ (15 miles from Middletown, NY)
- 10 days ago
Customer Service Sales Administrator (FTC) Location: Wantage (OX12) - Oxfordshire, South East, United Kingdom Salary: Competitive Type: Permanent Main Industry: Search Sales Jobs Advertiser:...
Company Description Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take...
Sr. Customer Assistance Representative - Milford
- Milford, PA (22 miles from Middletown, NY)
- 10 days ago
- Milford, PA (22 miles from Middletown, NY)
- 10 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Middletown, NY
Moving to Middletown, NY? Find some basic demographic data about Middletown, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, NY
Highest Education Level
Customer Service Representatives in Middletown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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