Customer Service Representative Jobs in Middletown, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(03361) - 2373 A Central Park Ave
- Monroe, NY (17 miles from Middletown, NY)
- 11 hours ago
- Monroe, NY (17 miles from Middletown, NY)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03342)- 420 Windsor Hwy
- Vails Gate, NY (21 miles from Middletown, NY)
- 11 hours ago
- Vails Gate, NY (21 miles from Middletown, NY)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(03311) - 86 N. Plank Rd
- Newburgh, NY (23 miles from Middletown, NY)
- 11 hours ago
- Newburgh, NY (23 miles from Middletown, NY)
- 11 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Category/Area of Expertise: Retail Operations Job Requisition: 423943 Address: USA-NY-Middletown-30 Tower Drive Store Code: Store 08337 Front End (5151722) Hannaford Supermarkets started out as a...
Anticipated End Date: 2025-04-30 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: Within 50 miles of a Pulse Point location in New York...
- Franklin, NJ (24 miles from Middletown, NY)
- 3 days ago
- Franklin, NJ (24 miles from Middletown, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Monroe, NY (17 miles from Middletown, NY)
- 8 days ago
- Monroe, NY (17 miles from Middletown, NY)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Delivery Advocate
- Newburgh, NY (23 miles from Middletown, NY)
- 9 days ago
- Newburgh, NY (23 miles from Middletown, NY)
- 9 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- New Windsor, NY (21 miles from Middletown, NY)
- 21 days ago
- New Windsor, NY (21 miles from Middletown, NY)
- 21 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Category/Area of Expertise: Retail Operations Job Requisition: 426890 Address: USA-NY-Middletown-30 Tower Drive Store Code: Store 08337 Front End (5151722) Hannaford Supermarkets started out as a...
Member Service Representative (Full Time) - Highland Falls
- Highland Falls, NY (24 miles from Middletown, NY)
- 24 days ago
- Highland Falls, NY (24 miles from Middletown, NY)
- 24 days ago
Member Service Representative (Full Time) - Highland Falls Highland Falls, NY, United States (On-site) Job Description To provide members and prospective members the full range of products and...
LS - Lead Line Service Technician Job
- New Windsor, NY (21 miles from Middletown, NY)
- 30+ days ago
- New Windsor, NY (21 miles from Middletown, NY)
- 30+ days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
Seasonal Retail Sales Associate
- Matamoras, PA (14 miles from Middletown, NY)
- 30+ days ago
- Matamoras, PA (14 miles from Middletown, NY)
- 30+ days ago
What You Will Do All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Representative - Client Services - Port Jervis Customer Relations Salary SGA
- Port Jervis, NY (10 miles from Middletown, NY)
- 45+ days ago
- Port Jervis, NY (10 miles from Middletown, NY)
- 45+ days ago
Representative - Client Services - Port Jervis Customer Relations Salary SGA kdc/one Port Jervis, 20 West King Street, Port Jervis, New York, United States of America Req #4420 Wednesday, March 5,...
Demographic Data for Middletown, NY
Moving to Middletown, NY? Find some basic demographic data about Middletown, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middletown, NY
Highest Education Level
Customer Service Representatives in Middletown, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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