Customer Service Representative Jobs in Kingston, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Highland, NY (14 miles from Kingston, NY)
- 10 hours ago
- Highland, NY (14 miles from Kingston, NY)
- 10 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 428260 Address: USA-NY-Highland-3650 Route 9W Store Code: Store 08341 Front End (5151726) Hannaford Supermarkets started out as a...
- Pine Bush, NY (24 miles from Kingston, NY)
- 10 hours ago
- Pine Bush, NY (24 miles from Kingston, NY)
- 10 hours ago
Category/Area of Expertise: Retail Operations Job Requisition: 428314 Address: USA-NY-Pine Bush-31 Ted Drive Store Code: Store 08344 Front End (5151728) Hannaford Supermarkets started out as a...
Customer Account Representative
- Catskill, NY (21 miles from Kingston, NY)
- 1 day ago
- Catskill, NY (21 miles from Kingston, NY)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- New Paltz, NY (11 miles from Kingston, NY)
- 3 days ago
- New Paltz, NY (11 miles from Kingston, NY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Highland, NY (14 miles from Kingston, NY)
- 4 days ago
- Highland, NY (14 miles from Kingston, NY)
- 4 days ago
Looking for a Part-time customer service rep for a family-owned manufacturing company. Answer phones, communicate with customers, enter purchase orders, attention to detail a must. Hours Monday -...
Customer Service Rep (Onsite - Poughkeepsie, NY)
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 4 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 4 days ago
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day....
Patient Customer Service Representative- Per Diem- Day
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 7 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 7 days ago
Patient Customer Service Representative- Per Diem- Day 3.3 3.3 out of 5 stars Poughkeepsie, NY 12601 Description Summary: Patient Customer Service Representative/Aide is responsible for providing exceptional...
Concierge (Customer Service & Resident Relations Coordinator)
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 11 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 11 days ago
A Great Place to Work The Pines at Poughkeepsie is a proud affiliate of National Health Care Associates. As a Certified Great Place to Work, we think that you are going to love it here. Your work...
Customer Service Representative
- New Paltz, NY (11 miles from Kingston, NY)
- 23 days ago
- New Paltz, NY (11 miles from Kingston, NY)
- 23 days ago
Position: Customer Service Representative (we like to call it Spec Builder) Location : New Paltz, NY Hours: Monday to Friday, 8:30 am to 5:00 pm What's in it for you: Competitive pay ranging from $18...
Signage Consultant / Customer Service Representative
- Kingston, NY
- 24 days ago
- Kingston, NY
- 24 days ago
We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company....
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Our client, a dynamic player in the moving and storage industry, is seeking a Customer Service Representative to join their team....
Customer Service Specialist - PER DIEM Program Support Kingston, New York Description Location: Kingston, NY (Ulster County) On Site Hours - Per Diem flexible hours Rate of pay: $18.00 per hour...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 45+ days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Kingston, NY
Moving to Kingston, NY? Find some basic demographic data about Kingston, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kingston, NY
Highest Education Level
Customer Service Representatives in Kingston, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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