Customer Service Representative Jobs in Kingston, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Stone Ridge, NY (6 miles from Kingston, NY)
- 8 hours ago
- Stone Ridge, NY (6 miles from Kingston, NY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
- Highland, NY (14 miles from Kingston, NY)
- 3 days ago
- Highland, NY (14 miles from Kingston, NY)
- 3 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 420922 Address: USA-NY-Highland-3650 Route 9W Store Code: Store 08341 Front End (5151726) Hannaford Supermarkets started out as a...
Part Time Customer Service Representative
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 6 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 6 days ago
Service Representative do?...
Customer Service Representative
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 6 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 6 days ago
Service Representative do?...
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 7 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Associate (Full Time, Flexible Schedule)
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 9 days ago
- Poughkeepsie, NY (19 miles from Kingston, NY)
- 9 days ago
General Purpose The Office Customer Service Associate provides customer-friendly service to our valuable customers by delivering excellent, prompt, professional service to Adams’ customers,...
- Woodstock, NY (8 miles from Kingston, NY)
- 11 days ago
- Woodstock, NY (8 miles from Kingston, NY)
- 11 days ago
H. Houst & Son, Woodstock, NYCashier/Customer Service - (2) part-time positions - 3 day schedules available Job DescriptionA customer service cashier is a retail employee primarily responsible...
Required Weekend Availability About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and...
Location : Kingston, NY (Ulster County) On Site Hours - Per Diem flexible hours Rate of pay : $18.00 per hour Access: Supports for Living Inc. is in the business of doing good. We have a mission:...
Customer Service Representative
- West Park, NY (10 miles from Kingston, NY)
- 28 days ago
- West Park, NY (10 miles from Kingston, NY)
- 28 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Boiceville, NY (11 miles from Kingston, NY)
- 45+ days ago
- Boiceville, NY (11 miles from Kingston, NY)
- 45+ days ago
Responsibilities A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor....
Customer Service Rep(03300) - 3069 Route 9W
- Saugerties, NY (10 miles from Kingston, NY)
- 60+ days ago
- Saugerties, NY (10 miles from Kingston, NY)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Kingston, NY
Moving to Kingston, NY? Find some basic demographic data about Kingston, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kingston, NY
Highest Education Level
Customer Service Representatives in Kingston, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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