Customer Service Representative Jobs in Elmira, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Nichols, NY (18 miles from Elmira, NY)
- 3 days ago
- Nichols, NY (18 miles from Elmira, NY)
- 3 days ago
About Crown: CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown,...
Customer Service Representative
- Corning, NY (16 miles from Elmira, NY)
- 1 day ago
- Corning, NY (16 miles from Elmira, NY)
- 1 day ago
Employment Solutions is looking for a detail-oriented **Customer Service Representative** to manage customer orders, coordinate logistics, and serve as the link between customers and internal teams...
Payroll Customer Service/Data Entry Specialist
- Corning, NY (16 miles from Elmira, NY)
- 3 days ago
- Corning, NY (16 miles from Elmira, NY)
- 3 days ago
We are seeking a detail-oriented and customer-focused **Payroll Customer Service/Data Entry Specialist** for an onsite role in **Painted Post**. This position primarily involves handling customer...
Client Service Representative - Health on Demand - Part Time
- Elmira, NY
- 4 days ago
- Elmira, NY
- 4 days ago
Now Hiring Part-Time Client Service Representative! Location: Elmira, NY Schedule: 48 hours per pay period (every two weeks) Shifts: Day/Evening Rotation Availability: Every Other Weekend...
Howell & Company is searching for a Customer Service Representative to become an integral member of our team....
Customer Service Rep(03494) - 2104 Grand Central Ave
- Horseheads, NY (10 miles from Elmira, NY)
- 10 days ago
- Horseheads, NY (10 miles from Elmira, NY)
- 10 days ago
Company Description Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- Sayre, PA (14 miles from Elmira, NY)
- 22 days ago
- Sayre, PA (14 miles from Elmira, NY)
- 22 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Your Schedule: + Shift: Overnights with occasional evening shifts + Status: Part-Time (24 hours per pay period) What You'll Do: + Answer, manage, and direct incoming calls in a professional and...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Nesco Resource is hiring for our client in the Elmira area for a Customer Service Representative....
- Painted Post, NY (22 miles from Elmira, NY)
- 45+ days ago
- Painted Post, NY (22 miles from Elmira, NY)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(03402) - 351 Park Avenue
- South Corning, NY (16 miles from Elmira, NY)
- 90+ days ago
- South Corning, NY (16 miles from Elmira, NY)
- 90+ days ago
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact....
Demographic Data for Elmira, NY
Moving to Elmira, NY? Find some basic demographic data about Elmira, NY below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Elmira, NY
Highest Education Level
Customer Service Representatives in Elmira, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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