Customer Service Representative Jobs in Cheektowaga, NY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- North Tonawanda, NY (13 miles from Cheektowaga, NY)
- 10 days ago
- North Tonawanda, NY (13 miles from Cheektowaga, NY)
- 10 days ago
Customer Service Representative Buffalo, NY Ask your recruiter for details about salary! When you grow, GEICO grows....
Experienced Call Center Representative
- Getzville, NY (10 miles from Cheektowaga, NY)
- 10 days ago
- Getzville, NY (10 miles from Cheektowaga, NY)
- 10 days ago
Customer Service Representative Buffalo, NY Ask your recruiter for details about salary! When you grow, GEICO grows....
Pharmacy Customer Service Associate
- Niagara Falls, NY (18 miles from Cheektowaga, NY)
- 9 hours ago
- Niagara Falls, NY (18 miles from Cheektowaga, NY)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Eyewear Customer Service/Sales Advisor
- Depew, NY (5 miles from Cheektowaga, NY)
- 11 hours ago
- Depew, NY (5 miles from Cheektowaga, NY)
- 11 hours ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Automotive Customer Service Advisor
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 23 hours ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 23 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 1 day ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 1 day ago
FLSA Status: Non-Exempt Pay rate: $16.00 (35 hours per week) Location: Buffalo SUMMARY OF DUTIES: The Customer Service Representative (CSR) is responsible for the day to day operations of the front...
Part time Customer Service Associate
- Niagara Falls, NY (18 miles from Cheektowaga, NY)
- 1 day ago
- Niagara Falls, NY (18 miles from Cheektowaga, NY)
- 1 day ago
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an...
GEB CUSTOMER SERVICE REP - 90390703 - Depew
- Depew, NY (5 miles from Cheektowaga, NY)
- 1 day ago
- Depew, NY (5 miles from Cheektowaga, NY)
- 1 day ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> GEB CUSTOMER SERVICE REP - 90390703 - Depew Date: Apr 16, 2025 Location: Depew, NY, US, 14043 Company: Amtrak Your success is a...
Retail Customer Service Associate
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 1 day ago
- Williamsville, NY (8 miles from Cheektowaga, NY)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Lancaster, NY (9 miles from Cheektowaga, NY)
- 1 day ago
- Lancaster, NY (9 miles from Cheektowaga, NY)
- 1 day ago
About the Role: As a Customer Service Representative, you'll play a key role in supporting our customers by accurately quoting prices, providing technical assistance, and ensuring smooth order processing...
Customer Service Associate - Temporary
- Kenmore, NY (7 miles from Cheektowaga, NY)
- 1 day ago
- Kenmore, NY (7 miles from Cheektowaga, NY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Personal Lines Account Executive for an Insurance Company in Buffalo, NY - DIRECT HIRE OPPORTUNITY. Full-time OR part-time available - review details below for more information! Goals Meet Agency...
Customer Experience Representative - Buffalo Airport
- Cheektowaga, NY
- 2 days ago
- Cheektowaga, NY
- 2 days ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representatives
- Lockport, NY (20 miles from Cheektowaga, NY)
- 2 days ago
- Lockport, NY (20 miles from Cheektowaga, NY)
- 2 days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available....
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 3 days ago
- Buffalo, NY (3 miles from Cheektowaga, NY)
- 3 days ago
Job Opportunity: Communicator Are you an outgoing conversationalist with a knack for connecting with people? We're looking for enthusiastic individuals to join our team as Communicators! This is...
Demographic Data for Cheektowaga, NY
Moving to Cheektowaga, NY? Find some basic demographic data about Cheektowaga, NY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cheektowaga, NY
Highest Education Level
Customer Service Representatives in Cheektowaga, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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